Staff Software Engineer


Here we grow again! With the increase in new clients and projects, our Product Development team is expanding and we are looking for an accomplished Staff Software Engineer to join the team!

This is a hybrid opportunity is remote.

What you get to do every day

As a Staff Software Engineer, you will work as part of a team of developers focused on building enterprise customer experience management software

Contribute to design of new functionality and expand existing functionality

Collaborate with Software Engineers, Team Lead, and management on product roadmap and architecture development plans

Participate and lead discussions regarding new products/features

Suggest ideas for new products and micro-services

Create/assist with architecture of new products

Write software to add features to existing software

Write high concurrent, highly performant software

Bootstrap new software applications possibly with new architecture

Debug and resolve bugs in existing software

Debug complex issues non-staff engineers cannot solve

Debug complex server/container issues

Write unit tests proving software fixes or features

Automated AWS resource creation/modification

May travel to visit clients throughout North America to participate in design sessions and deliver technical presentations and training

What kind of person should you be?

As a Staff Software Engineer, you pride yourself on your problem-solving and analytical skills

You have the ability to quickly learn unfamiliar systems & code bases

You can handle the most stressful situations calmly

You often suggest ideas for new applications that can improve operations

You're self motivated

Your ability to debug & triage complex problems is outstanding

You have the ability to assess maintainability & long-term impacts of design choices

You have mad respect for deadlines

The ability to work independently is crucial but you also know that Teamwork Makes The Dream Work

Be yourself! Unless you can be Batman, always be Batman

What skills do you need?

Bachelor’s degree in Computer Science or Engineering, or equivalent experience

Master’s degree is preferred

8-10 years of experience in Java environments

Experience with Amazon AWS cloud facilities such as EC2, S3, and RDS is preferred

Strong proficiency in Java and object-oriented design, with knowledge of Spring/Spring Boot and Java EE

Experience working with Linux systems

Experience with Puppet/Chef/Terraform or similar software

Experience with Docker

Experience architecting new software applications

What can you expect from us?

Award-winning culture that fosters growth, diversity and inclusion for all

Paid day off for your birthday

Access to LinkedIn learning courses

Continued education with our education reimbursement program

Flexible schedules

Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)

Two paid days for volunteer opportunities

Pay Rate:

Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

The anticipated base pay ranges below will apply for candidates located in the follow geographic areas:

California / New York: $150k - $170k

Colorado / Washington: $150k - $170k

Ohio: $150k - $170k

This role is open to candidates outside of these states with compensation that aligns with the respective location.

This position is bonus eligible.

Benefits: Medical, dental, vision, life, and disability insurance, 401k contributions, 10 paid holidays, 27 days of paid time off, child/elder care reimbursement, education reimbursement and other company benefits.

We are a fast-growing and dynamic company offering customer experience management solutions to some of the largest utility, insurance and government entities across North America. Our portfolio of meter-to-cash and outage communication solutions includes billing and payment, mapping, mobile apps and proactive customer communications solutions for customers. With more than 1 billion customer experiences annually, we have the ability to provide performance-driven value to more than 550 clients every day.

Our Tempe office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program.

Equal Employment Opportunity: We are an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. We will provide accommodations during the recruitment process upon request by emailing Information received relating to accommodation will be addressed confidentially.

Job Type
Full Time
53 days ago

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