SAP Support Manager


The work we do at FDB has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people’s lives. Join FDB and help create the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy and drive - what FDB call Genki

External US

College Station, Texas may be a small, university town, but the lively cultural scene and local amenities make it a great place for families as well as those who want the ease of small-town life and the convenience of living close to the vibrant pulse of big cities. Eighty-seven percent of Texas' population lives within a 180-mile radius, so we are in the center of it all in Texas. And our site is nestled in the hub of innovation, representing a source of pride for the area.

SAP Support Manager is responsible for the oversight, guidance, compliance, training and execution of the SAP ERP system at FUJIFILM Diosynth Texas site.

Reports to Associate Director, Supply Chain

Work Location College Station, TX

Primary Responsibilities:

Work effectively with other team members and system users on business system issues requiring SAP module integration.

Work with all FUJIFILM Diosynth Biotechnology sites to ensure consistent and compliant execution of the SAP ERP system.

Ensure strong relationships with Finance, Manufacturing, Program Management, Supply Chain and Quality departments for the timely execution and compliance of all SAP ERP system executions.

Build direct reports knowledge of SAP and functional requirements for successful production execution utilizing the SAP ERP system.

Lead / Participate in project team efforts for implementation and maintenance of SAP.

Partner with operational areas to translate high level business requirements into detailed business/ functional specifications in order to implement a technological solution.

Perform and train direct reports on the system configuration, system testing, end user training, and end user support for the processes as required.

Work with users to identify, define, and implement business process improvements within the Qualified system and work with other FUJIFILM Diosynth Biotechnology sites to maximize its use.

Create, review, and approve technical specifications for the development of various system improvements or information reports.

Troubleshoot and resolve production system data problems or functionality issues in order to facilitate high reliability and performance of the system.

Build consensus on the use of common business practices among many levels and areas of the organization in order to achieve cost-effective solutions and improvements.

Ensure the required daily, weekly and monthly reports for various data sets including current stock, outstanding PO’s, pricing and turn over ratios for material used at site are completed on time.

Apply proven communication, analytical and problem-solving skills to help identify, communicate, and resolve systems issues in order to maximize the benefit of system investments.

Provide support for difficult and complex system environments.

Provide support, assistance, and training to users.

Coordinate and perform in-depth tests, including end-user reviews.

Perform data cleansing, audit, and validation in concert with established Data Governance standards.

Configure and maintain the relevant components that support the Production, Quality, and Inventory process in SAP, including but not limited to Goods Issue, Goods Receipt, Capacity Planning, Process Order Creation and Confirmation, and Inventory Management.

Work in a global SAP environment with coordination between sites.

Perform other duties and projects as assigned and required.


Bachelor’s degree preferably in Information Systems, Computer Science, or Business Administration with IS, IT, or Computer Science course work with 2+ years’ experience of SAP S/4HANA design or implementation along with 8+ years of combined experience in warehousing and or SAP support.

High School diploma or equivalent with 3+ years’ experience of SAP S/4HANA design or implementation along with 12+ years of combined experience in warehousing and or SAP support.

Must have demonstrated experience with WM/MM daily functions and understanding of SAP capabilities and have hands on experience with improvements within SAP functions.

3+ years of SAP S/4HANA Experience with extensive knowledge of the EWM module preferred.

3+ years of SAP experience with knowledge on WM, MM and QM modules preferred.

Must be familiar with Supply Chain business models.

Experience with training SAP users for the day-to-day operations.

Supervision experience with the ability to grow and mentor direct reports.

Should be familiar with warehousing functions and purchasing logistics.

Ability to train others on the fundamental functions of SAP and modify teaching techniques to a wide array of audience.

Coordinate with Users at all levels of the business in resolving issues that may arise in a daily function.

Strong computer skills with quick learning ability.

Excellent verbal and written communication skills required for discussing complex business processes.

Ability to coordinate, facilitate and organize resources.

Ability to develop strategic relationships.

Ability to work effectively under extreme pressure to meet deadlines.

Well organized with ability to handle multiple activities simultaneously.

Detail oriented and accurate.

Excellent computer skills and proficient in MS Office (Word, Excel, Outlook, PowerPoint). Future- oriented, new technology knowledge.

Project management skills.

Strong analytical and logical problem-solving skills.

Ability to develop and maintain business and technical documentation.

Positive, customer service-oriented skills and behavior.

Role model for company core values of trust, delighting our customers, Gemba, and Genki.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

Experience prolonged sitting, some bending, stooping and stretching.

Use hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is required.

May be required to lift up to 50 pounds on occasion.

Attendance is required.

Join us! FDB is advancing tomorrow’s medicine, impassioning employees to chase the impossible and continually expand their potential. We are a company of emboldened goal seekers – driven by an innate desire to better ourselves, our families, our workplace, our company, our community and the world at large.

We are an equal opportunity and affirmative action employer.  All qualified applicants will receive consideration without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability, protected veteran status or any other characteristic protected by applicable federal, state or local law. If an accommodation to the application process is needed, please email or call 979-431-3500.

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.

Job Type
Full Time
53 days ago

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