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ZS Associates , Human Resources Specialist , Learning Program Management

  • 7-12 yrs
  • Not Disclosed

Job Description

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading,edge analytics to create solutions that work in the real world. Our most asset is our people fact that is reflected in our values,driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high,tech, financial services, travel and transportation, and beyond.ZSs India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients.ZS Corporate Support Teams operate the firms core internal enterprise functions. Our global teams comprise team,oriented, pragmatic and results,driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication whether our customer is a client or another ZS employee.Human Resources develops and executes successful recruiting programs, learning and expertise,development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work,life benefits and operations.We are seeking an experienced Human Resources Specialist , Program Management that will be responsible for leading and developing this high,quality experiential learning programs. The role requires demonstrated skills to deliver best,in,class results and cultivate, engage, and develop talent across multiple levels and capabilities across ZS. They will be responsible to align learning programs the oversee to the vision and strategy for ZS inclusive of the HR priorities for culture, performance and leadership development.Responsibilities:, Owns the strategy and design for the Milestones program, which is focused in leadership and EQ development across all roles and regions., Develop, manage, and execute learning program project plans, communication and times lines by collaborating across stakeholders and learning team members, overseeing logistical support, collaboration with leaning design team members and mange vendor relationships,contracts for Global Leadership Program Delivery inclusive of Global offerings for Managers, Associate Principals and Principals., Provides oversight of program content development strategies inclusive of evaluation plans, in line with ZS curriculum, including reassessment of existing programs, analysis of gaps and implementation of new learning programs to ensure high,quality modern learning experiences., Delivers programs at scale through support of communication,change plans and facilitation of discussions through multiple channels and ensures set guidelines and regional delivery needs., Partner with stakeholders to define, monitor and communicate learning program effectiveness by collecting learning feedback from participants and stakeholders and align with learning KPI and identify the opportunities for enhancements of the program., Manage participant and facilitator,instructor resources and partner with stakeholders and learning team colleagues to maintain up,to,date content and support adherence to best practices for quality deliverables, Facilitate and produce live and digital learning across multiple time zones., Leverage social connect technology for the creation and management of cohort,based learning programs, Keep abreast of emerging learning best practices and industry trends and sharing with the team.Qualifications:, 7,15 years work experience in a learning and development capacity with a focus on leadership development program design, development and delivery, Professional Services knowledge preferred;, Demonstrated excellence in learning program and project management skills, from strategy through to evaluation, Expert understanding of learning and expertise development theory and methodology;, Excellent team management, people development and performance assessment skills;, Strong analytical and problem,solving skills;, Ability to maintain high level of confidentiality and work with highly sensitive data and information;, Strong executive level facilitation and collaboration with clients, colleagues and managers to ensure needed business outcomes., Self,directed with strong communication skills;, Excellent organizational skills and an ability to multi,task across concurrent projects and attention to detail;, Strong analytic skills,comfort with data analysis;, Ability to establish relationships across levels and across geographies.