Zonal Sales Manager , Channel Sales , Prepaid Vertical , Telecom

  • 7-11 yrs
  • $ Not Disclosed / YEAR

Job Description

Designation : Zonal Sales ManagerGrade : Manager Reporting to Sales Head , ZBMPurpose of the Job :To formulate & ensure implementation of effective & efficient acquisition strategies for the B2C business in a defined territory (zone), so as to enhancing the leadership position.Deliverables :1. Building channel productivity2. Increase distribution spread3. Managing customer relationships to minimize churn4. Managing team performance and motivation in a highly competitive market5. Increase net additions and acquisition rental revenue6. Managing workforce to leverage opportunities for cross,selling of different products7. To ensure customer Satisfaction by keeping a check on complaints, wrong commitments by team, enquires etcMajor Challenges :1. Maintaining high revenues and profits despite lower call charges2. 100% + penetrated market.3. Maintaining a good level of employee engagement4. Ensuring customer satisfaction through proper handling of customer service team, and through training of sales professionals on sensitivity to customer needs5. Channel partners ROI6. Managing customer relationship in the face of increasing competitionDecision level :Prime: Final Decision Making authority, accountable to the Management1) Creation of B2C sales strategies2) Management of the processes and systems to be used in the zoneShared : Decisions reached jointly with peers on a collective basis1) Zonal strategies for management of different product segments and product lines2) Collaboration with different departments such as Technical, Finance, Customer Service, to better fulfill customer needsContributory : Makes a major contribution to a decision or policy judgment reached by others1) Development of distribution spread for the zone2) Deciding the trade incentive to be given to the different team membersDemonstrate (Key competencies) :, Teamwork and collaboration, Analytical and problems Solving abilities, Execution of Strategies, Leadership qualities, Results orientation, Networking and inter,personal skills, Consulting, Facilitation and Selling skillsEducational Level :Must have: Tier I,II MBA , PGDBM ,Engg grad (BE, BTech)Working Experience :Must have :Mgr: 7 , 10 yrs experienceExperience of managing distribution, retail, and key account handling is a must.