Yellow Messenger , Technical Program Manager , SaaS

  • 2-6 yrs
  • Not Disclosed

Job Description

About the is a leading conversational CX automation Platform that builds chatbots across text and voice, in 100+ languages and 30+ channels for enterprises. Founded in 2015, we have grown to 600+ enterprise clients and now handle a billion + conversations every quarter. Our clients include the likes of Amazon, Schlumberger, JD.ID, Flipkart, Udaan, Swiggy, Byjus, Adidas and many more.We are series,B funded and are backed by marquee investors , Lightspeed US and India. Gartner has recognized Yellow Messenger as a Leading Conversational AI platform. We recently also got honored as one of the top 10 startups by "#LinkedinTopStartups" and are a "Great Place to Work". Our 500+ strong team is growing rapidly in India, USA, South,East Asia and other countries.About the role:The Technical Program Manager will work closely with the co,founders: Chief Product Officer,Chief Technology Officer. It is a high,responsibility and high,visibility role. She,He will take ownership of ensuring the timely execution of important projects for the Product and Technology teams. Responsibilities:, Oversee critical projects that are technical & cross functional in nature, Ensure cross functional alignment of goals & execution of release schedules for product initiatives, Be accountable for roadmap delivery including adoption and success criteria as defined by stakeholders, Collaborate with external & internal stakeholders (Product, Engineering, Customer Support, Marketing etc.) to gather business requirements and define objectives, Manage requirements documentation, milestone mapping, prioritization, and communication to facilitate project collaboration & executive readouts, Create thorough functional specs, project , release plans, and roadmaps, Monitor program status and rapidly identify issues , risks. Succinctly communicate issues to relevant stakeholders and proactively collaborate to ensure timely resolutionThe Ideal Candidate:, 2+ years of experience in Tech services,SaaS companies in a similar role, Great communication skills, collaborative and ability to influence internal stakeholders, Experience in managing software development projects, Experience coordinating cross,functional teams, Experience building agile processes, project management, and managing release schedules, Bachelor's degree in engineering, computer science or a related technical discipline