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Work from home - Customer Service - Canada Post team Bilingual or English

Overview

Are you looking for a career that will allow you to work from home and put forward your customer service skills? Are you known for your friendly personality and your desire to help others? If so, you'll find a golden opportunity among Canada Post team!

What we offer:

Hourly wage of 18,00$ after training (including a $3.00 premium per worked hour);

Premiums for bilingualism (when applicable) and weekend hours;

Fully-paid training and coaching program;

Complete benefits plan after six (6) months of service, including:

Comprehensive insurance (medical, dental, and life insurance);

Availability to work full-time –

Monday to Friday 7:00am till 11:00pm;

Saturday and Sunday 9:00am till 9:00pm

This position offer the possibility to work from home, but you can also work on-site according to your preference.

Eligibility criteria:

Must reside with the hiring location.

Must have a minimum of 25 MBPS high speed internet;

Must have a secure space and not be disturbed during your shift.

Responsibilities

What your day will look like

As a Customer Service Representative, you will provide support to assist and respond to Canada Post customers' various requests such as their delivery status, redirected mail, rates, and general inquiries. This is a non-sales position that focuses solely on customer service. Add to this the opportunity to work from the comfort of your own home – what could be better?

Qualifications

Bilingual or English;

Ability to perform various tasks simultaneously in a computerized environment;

Excellent attention to detail and a genuine desire to help others - customer service and solving problems are your strengths!

Be available full-time during the training period;

Must be able to work from home (an asset). You can discuss this in more detail with our recruitment team.

Training start dates: October 31st, November 7th, 14th and 21st

Why Nordia?

At Nordia, people are truly at the heart of our business and our top priority is to provide a challenging and rewarding environment for our employees, with a total compensation package that is among the most competitive in the industry. Our employees confirm this: According to the most recent 2021 internal survey, our employees confirm it: 86% of them would recommend Nordia as an employer to their family and friends!

In addition, we were recently recognize by Waterstone as one of Canada’s Most Admired Corporate Cultures for the second time in a row in 2021, and received a Dunamis Award recipient for our excellence in human resources.

Want to learn more about our career opportunities and what makes Nordia the best place to work? Click here to find out!

#LP

Job Type
Full Time
Salary
N/A
Experience
N/A
Posted
57 days ago

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