WNS Sr Group Manager Operational Risk Management

  • ORM
  • Not Disclosed

Job Description

Job Purpose

Risk manager is expected to safeguard an organization, its customers, reputation, assets and the interests of stakeholders by identifying and managing all threats to the achievement of its business objectives.

Location Mumbai

Travel Requirement 30 90 days a year (Domestic & International)

Duties and Responsibilities

Plan, design & implement an overall operational risk management process for the organization

Responsibility for assessing and reporting on the business wide governance framework.

Support the ongoing business wide risk and controls assessment of processes, to ensure policies, processes and standards are in place to identify, assess, measure, manage and report operational risks, including identification of systemic operational risk.

Oversee the assessment of all key business projects and key business process changes to confirm the impact on the Operational Risk profile, risk management framework and adequacy of the broader cross functional due diligence processes

Evaluate the effectiveness of Key Risk Indicators (KRIs) defined for operational risks

Engage with process owners business leaders on risk mitigation strategy formulation and implementation

Organize appropriate risk reporting, internally and externally

Provide support, education and training to staff to build risk awareness within the organization

Ensure that risk management staff is properly supervised, performs risk assessment with planned approach and within agreed time frames

Academic Qualification CA MBA (Finance)

Professional Qualification

8 10 years of risk management experience post qualification including 4 years in managerial position

Ability to demonstrate decisiveness and sound judgment on a consistent basis

Detailed knowledge of the general tools and techniques of risk management

Independent, analytical and positive mind, excellent interpersonal and communication skills, ability to deal with people at different levels

Negotiation and conflict resolution skills at senior levels

Good presentation and report writing skills

Other Skill Sets required

Go getter Self starter approach

Supervisory and managerial skills

Project management skills