WNS Group Manager Resource Management

  • 8-10 yrs
  • Not Disclosed

Job Description

Job Description Role sand Responsibilities The position is responsible for Effective Resource & Skills Management across Business Units and Horizontals Working with stakeholders such as BU Horizontal HR and L&D, in order to understand the skills and areas for development for all assigned resources, and proactively identify and leverage opportunities for continued development of skill and industry expertise Understanding the business unit Horizontal strategies as they relate to required skills and expertise, and contributing to action plans to leverage and grow the business units capabilities Proactive analysis of data such as resource utilization, bench management and resource forecasting and providing recommendations as appropriate Measuring, monitoring and improving the usage of resource management systems and processes, and working to ensure systems are continually updated Accurate and current data for trending, attainment and forecasting, and that all resource management processes are being followed Maintaining a skills matrix which will provide a comprehensive view of skills across business units and service lines Support the RMG Lead for all matters relating to resource management and staffing for the assigned resources and business unit Ensure 100% adherence to Client Contract compliance pertaining to employee skill experience Ensure weekly, Fortnightly and monthly reporting and MIS and that these reports are shared diligently and accurately with the relevant stakeholders and Senior Management Keep abreast of better practices in resource management, and recommend and implement improvements as neededDesired Skills and Experience 8 10 years of experience working in Resource Management with a large organization, preferably in a BPM set up Experience is sourcing hiring desirable Strong Interpersonal skills Strong Data analytical skills Experience working with RMG portal and tools