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WNS General Manager Quality MBB F&A Domain

  • 12-16 yrs
  • Not Disclosed

Job Description

We are looking for a General manager Quality F&A (Pune) (Master Black Belt)

As a BU we are large global end to end F&A delivery, 80% of the portfolio responsibility and the strategic focus area for us to grow

This role is a very strategic role to

Deliver Strategic Client Impact

Build Robust Processes Systems strong controllership and non people dependent operational capability

Build and Independently Lead Global One Team Culture and Approach for the Function

Drive BU objectives Profitability etc.

In Terms of Direct Reportees

Seasoned 4 5 MBB Equivalent Profiles. 10 12 Years experience

Knowledge Qualifications Competency B.Com Graduate

Exposure to F&A qualifications CA, CA inter, ICWAI, CIMA, MBA Fin, etc

Work Experience (Mention No. of Years)

12+ Years of Relevant Work Experience post Qualification

Worked in service BPO set up

Excellent communication skills should be able to communicate with external customers and senior leadership

Should be able to handle a team of hi potential Quality resources

Should be a good mentor

Knack for detailing, drilling down

Systematic and planned approach to problem solving

Key Accountabilities

Deployment of QA strategy

Mentor & guide team members to achieve business goals

Work closely with operations team to collect data and assess the current situation.

Drive Change acceleration