Vice President,Assistant Vice President , Solutioning , ITeS,BPO,KPO

  • 14-20 yrs
  • Not Disclosed

Job Description

Vice President,Assistant Vice President , Solutioning , ITeS,BPO,KPOJob Summary :, The Solution Architect (SA) plays a critical client,facing role that interprets and translates client requirements into a solution that can be configured from a standard set of offerings. Main Accountabilities :, Operational Responsibilities , Single Point of Contact Accountabilities , Managing senior client buyer and functional owner relationships for the designated solution, Driving the necessary sign,off of the solution with proper input on client business objectives, industry, risk assessment, budget and preferences (see service group rules,process and escalation approach for specifics), Managing the sales team, Subject Matter Experts required during the sales process and the communication, collaboration with Outsourcing Service Delivery, Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standards, Collaborating with the Operating Groups to provide input to Terms and Conditions and in some cases accountable for specific Outsourcing contractual terms and conditions, Identifying leadership contacts for service transition and operations and ensuring appropriate solution plan transition for closed deals, Interfacing with the delivery organization,s to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver, Orchestrating the action points coming out of the opportunity Quality Assurance processSolution Planning and Deal Shaping for Qualified Deals :, Understand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offerings, Collaborating as a key member of the sales team to represent the solution offering to the client buyer and other internal Organisations groups, Aligning final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions, Commercial and Financial Responsibilities, Preparing the BD spend estimate, schedule, work plan, resource,sourcing plan, Understand and clearly define the input required to create cost estimates; Preparing the cost model estimates working with Service Delivery, Solution Management (if applicable) and deliver the defined scope of servicesPeople Management Responsibilities : Mentor and support team members and junior solution architects Other Expectations :, Good understanding of offering strategy, the standard solution components, the likely adaptations of the solution, as well as knowledge of recent deals,solutions and changes that were made to the standards, Ability to clearly articulate and , sell, the solution, being able to explain the solution in simple termsExperience & Role Requirement :, F&A (R2R,P2P & O2C towers) , Supply Chain domain acumen, Experience in due diligence, solution identification, feasibility assessment, client visits, Experience in cost estimation and pricing for outsourcing and offshoring of processes, Preferred experience in delivery, transition and solution design in an outsourced environment, Flexible to play a role of Individual contributor as a SA, Flexible to Travel , both Domestic & International