Vice President , Business Operations , RPO,Shared Services

  • 10-20 yrs
  • Not Disclosed

Job Description

Looking for an experienced professional in Business Operations with a demonstrated history of working in the RPO (outsourcing,offshoring industry). Skilled in Key Account Management, Negotiation, Operations Management, Service,Level Agreements (SLA), Business & Process re,engineering People & Change Management.Key Responsibilities: , Oversee day,to,day company operation and Define and implement operations strategy, structure, and processes., Manage the quarterly and annual budgeting process and P&L responsibilities., Plan and execute new RPO strategies to address competitive, complex business issues aimed at reducing costs, increasing efficiency, and improving bottom line results and ensuring ROI to the client, Effectively communicate with the team to ensure they are in best shape to deliver the best every time and in turn achieving the business plans and goals, Manage various operational aspects of the RPO division, including operations management, employee relations, performance management, and team management, Ensure specific short,term plans are aligned with the broader business objectives and comply with the best industry practice, Build and sustain collaborative relationships with AVPs to enable delivery of challenging business plans, Take initiative to identify client needs and made recommendations for implementation of innovative RPO strategies to meet business objectives and managed service level agreements with clients, Spearheaded a team of AVPs to enable delivery of RPO business and operations planAdditional responsibilities:, Monitor performance to proactively identify efficiency issues and propose solutions., Maintain a working knowledge of all phases of operations., Coordinate support to operations throughout the business., Interview, hire, train, and mentor the operations management team., Provide regular performance updates to the senior leadership team.VP of Operations Qualifications,Skills:, Proven track record as a team leader with an understanding of management practices, Demonstrated project and budget management skills, Strong business acumen with a broad understanding of fundamental business principles, Analytical problem,solving skills with impeccable attention to detail, Ability to set overall strategy and drive process improvement, Excellent oral and written communication skills, Strong interpersonal skills with ability to collaborate and build a consensus in a high,pressure environment, Proficiency in Microsoft Office (Outlook, Excel)Education and Experience Requirements:, Bachelor's degree in business, accounting, or a related field, MBA, MAC or equivalent graduate degree preferred, 10,12 years supervisory experience in operations or related field, Multi,team management experience, Previous P&L responsibility preferred