Unicommerce , Key Account Manager , Enterprise Product Support

  • 4-10 yrs
  • Not Disclosed

Job Description

Salary Offered : 8,15 LPAResponsibilities :, Manage a portfolio of High Value Enterprise Accounts, Develop Customer First Approach in team to understand customer pain points, Collaborate with Cross functional Teams such as Product management and Tech team to deliver standard or custom made solutions for client requirements., Develop in depth understanding of the Unicommerce product and solve every day queries of your team and train them to better equipped to solve client issues, Demonstrate outstanding interpersonal and communications skillsSkills and Requirements :, Work experience in managing High Value Enterprise Clients, Working in a startup or a consulting firm, The candidate should have demonstrated ability to collaborate and build strong relationships with customers especially at the Key decision maker levels, The candidate must have managed and mentored team in some previous role, Have a firm grasp of technology and the ability to learn every detail of a product to help to troubleshoot and creatively solve problems., Strong project management skills with a proven ability to estimate, plan and effectively execute and control projects to deliver agreed upon scope on time within budget, This person needs to have a customer focused mindset, and should be able to drive a team towards efficiency and customer satisfaction., Experience in a SaaS firm is a plus, Understanding of SQL and APIs is a must