Unacademy , Manager , Operations,YouTube Operations

  • 4-8 yrs
  • Not Disclosed

Job Description

Manager , Operations,YouTube Operations Job Objective :Managing a team of Operations and Sr. Operations while ensuring excellent services for internal and external stakeholdersResponsibilities:1. Maintain and monitor the data of all the regular operational activity in spreadsheets and relevant databases.2. Handle the escalation of internal and external stakeholders3. Measure the effectiveness of all internal and external processes and provide timely, accurate, and complete performance and statistical insights on the operating conditions4. Establish and monitor the team performance and development goals, assign accountabilities, set objectives, and establish priorities.5. Mentor and develop the team members using a supportive and collaborative approach6. Lead the effort to develop and enhance tools and processes that will enhance the stakeholder experience and enable and create greater efficienciesRequirements:1. Good knowledge of SEO2. Must possess logical, analytical, and problem,solving skills3. Proficiency in Excel and Google sheets4. Knowledge of Vidiq & TubeBuddy is a plus5. Knowledge of YouTube operation is an added advantage