Udaan , Program Manager , Central Operations

  • 7-10 yrs
  • $ Not Disclosed / YEAR

Job Description

Purpose of the job : Oversee the 3PL operations, fleet operations, and vendor management. Ensure that there is a legal service agreement with the vendors. Enable decision,making by creating, collecting, and working on data from various sources.Must,haves : SQL, MS Excel and R Preferred.Essential Responsibilities and Duties :Management of 3PL operations :, Ensure that these shipments are delivered on time and COD is collected timely., Ensure that the return to origin shipments reach the FM hubs in proper condition., Take care of any losses or recoveries by discussing with the 3PL partners every quarter., Ensure that the performance matrices are maintained in tune to the internal targets., Coordinate with the NDR off,roll calling team to ensure that they have the status of all that is happening on the ground.Liquidation movement :, Ensure to hand over the shipment to the liquidation center if not delivered within 45 days.Fleet operations management :, Take various cost,saving initiatives for fleet operations. Validate the requirements of vehicles as per the utilization., Oversee the fleet management system and negotiate to get better agreements with the vendors., Decide between opting for fixed vehicles or arranging ad hoc vehicles depending on the planning projections., Ensure the billing is done and all the bills are cleared in time. Collect the no due certificate from the vendors., Ensure regular fleet deployment.Cost review :, Ensure that the costings are shared with the business finance team for fleet every week and 3PL every month., Discuss the possibility of implementing any new cost,saving initiatives.Third Party vendor negotiations for Franchise or Drop models :, Decide to opt for Franchise,Drop models depending upon the requirements., Find the optimum vendor depending upon the utilization., Ensure that there are specific agreements for different vendors depending on the models, and the payment terms are called out clearly in the agreements.Procurement of consumables :, Ensure no over,under,stocking of consumables (both IT and non,IT) at any hub in the zone.Contract management :, Follow up with the legal team and ensure that the agreements are counter,signed by Udaan., Ensure all agreements are renewed well within the agreement period.Process,related interactions :, Discuss and suggest on the appropriate processes and resources for different products with the Design and Tech team.