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Transition Manager , ITeS,BPO

  • 7-10 yrs
  • Not Disclosed

Job Description

Our client is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, its 5000+ employees in more than 10 offices worldwide are helping companies enhance their digital experience with their customers.They work in the areas of digital experience, analytics, AI and cloud to unlock the power of technology for their clients to empower humans with intelligent and experiential solutions.They require a candidate with strong experience and knowledge in transition management from an ITES, BPO background. Healthcare will be an added advantage.Job Description:, Deliver Transition & Transformation projects in line with agreed Methodology., Responsible for service transition, account set,up and managing cross,functional work stream, Responsible for end to end project life cycle, handling virtual teams and influencing stakeholders to meet Programme, Project objectives, Manage day to day Transition Project Communication with all stakeholders., Produce relevant reports accurately, at agreed frequency & in a timely manner to provide status update on Transition to all stakeholders., Adhere to agreed escalation process to escalate resource issues, delays in project, missed deadlines & any other planning,execution issues., Monitor the project,program ensuring all risks are captured & mitigations actions put in place and issues are resolved in timely manner., Ability to manage multiple small Transitions,Phases,waves simultaneously., Develop & maintain communication at all levels across the project organization to facilitate smooth & effective change management leading to effective delivery of project., Contribute in Process improvement & further strengthening of successful Transitions.Job Specification:, Minimum 7,10 years of global project management experience, Should have worked on multiple medium scale or large scale transitions, Should have played people management role in his career, Demonstrated superior customer relationship and communication skills, Successful experience in utilizing project management methodologies, best practices and processes, Be responsible for ensuring successful execution of the defined project scope, Ability to lead project teams, Demonstrated experience in implementing new technologiesRole location is Chennai.