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Team Lead Customer Onboarding EMEA (f/m/x)

  • 0 yrs
  • Not Disclosed

Job Description

PPRO is maturing, scaling the business and supporting future growth and you will have an active role as a Team Lead who has a clear focus on the clients technical onboarding into the systems of the group, establishment of client and merchant onboarding function and the integration of tools into the reporting landscape as well as the further development of various reports (management report, department reviews). At PPRO, we empower each other to be bold, creative and take responsibility for our actions, while always raising the bar. Therefore, a successful Team Leader Customer onboarding will also be one who thrives in this work environment. If you think you fit the bill, we’d like to hear from you!

Reporting to the Global Head of Support & Boarding, we have created this new position in order to drive and enable the growth of PPRO’s business. We have the ambition to deliver Boarding as a standalone service for not only our Clients but also our Payment Schemes and Banks. You will focus on delivering an efficient service today and designing the service of the future. 

What will you be doing: 
As Team lead Boarding you lead the team responsible for configuring our systems to perform the services we provide to Clients and the services we receive from Payment Schemes and Banks. You are the owner of the process, continuously improving it and reporting KPIs/SLAs on delivering the tasks accurately and fast. 

We’d love to see:
That you like to challenge the status quo and that you drive change for the better. We love working with people that are great communicators and people who thrive in truly international environments.

About us:
Most of the world’s e-commerce purchases are made with a local payment method, not a big-brand credit card. Yet most of the payments industry is card-centric; not many companies can accept the 500 different ways the world pays. That’s where PPRO comes in. 
 
PPRO focuses on local payments, all day, every day. While many Buzzword-as-a-Service companies try to be all things to all people, we painstakingly engineer our infrastructure to do one thing: help businesses accept payment across borders. And it pays off; our technology and services power international growth for companies like Citi, Mollie, PayPal, and Worldpay.
 
Speaking of growth, we just raised over $180 million in new investment to take PPRO to the next level. If you want to work at a company where every idea is heard, and there’s always a way to make an impact, let’s talk. If you like to work the way we do – by building trust and driving change – we want to hear from you. 
 
Our offices in Singapore, London, Munich, Cologne, Berlin, Luxembourg, Atlanta, San Francisco, Mexico City and Sao Paulo are home to a diverse team representing 60+ nationalities. And while there are over 390 of us, we’re all united by one mission: to usher in the next era of local payments infrastructure and power growth for businesses all over the world.

If this sounds like you:
Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are.

PPRO is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Eligibility:
You must be eligible to live and work in the country of employment.