Supply Chain Solutions Specialist , Online,Internet

  • 5-10 yrs
  • Not Disclosed

Job Description

Responsibilities:, Meet clients to understand their problem statements, , Design and delivers appropriate Client solutions, Manage end to end execution of all the projects, New client hand holding by ensuring service levels are met with expectations., Handling client escalations & resolving it., Ensuring Client satisfaction and Client retention., Review of service quality with client, Daily management and review of teams activity against team target, Defines action plan, stretch assignment and job enrichment , Manages relations with organizations and institutions , 5+ years of experience into Ecommerce setup with exposure into warehouse functions, supply chain management and 3 Party Logistics(3PL)Candidate Profile:, Should have good communications skills and ability to handle multiple countries , parties, Candidate must have a Strong Supply Chain and Logistics background., Should have good Knowledge in handling existing Counter parties and new counter party creation through proper coordination with multiple stakeholders., Should have experience in handling customer KYC documents, Internal & External Audits, Sound working knowledge in both Microsoft Excel and PowerPoint is essential, Strong Analytical Capabilities, Should be a good team player & taking ownership