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StoryXpress , Manager , Enterprise Account , B2B Segment

  • 1-3 yrs
  • Not Disclosed

Job Description

Who we are:StoryXpress (a Techstars,backed company) is an efficient and effective way of humanizing the way a company promotes and sells its product or services, and communicates with its customers. This AI,enabled solution costs a fraction of what it would cost otherwise and powers some of the biggest brands,retailers in the world, including Target, Johnson & Johnson, Revlon, Hanes, and Unilever.Our platform is used to record instantly shareable videos. And with our ad,free hosting, video management, and advanced analytics tools built right in, we offer the best of both worlds. The very essence of the product goes beyond video hosting and management. We help businesses humanize their business processes, connect with customers at a more personal level through immersive video experiences, learn powerful insights on the likes and dislikes of their target audience, and finally turn those insights into action. From sending video sales pitches, creating product demo videos to recording videos for customer support and communication with the respective colleagues, StoryXpress lets you do it all. We also offer cloud,based video creation technology for enterprises that automates the post,production of videos, enabling retailers to convert their existing product catalog into a video catalog.Why Work with Us:, Get an opportunity to contribute to an exciting, forward,thinking, and fast,moving Start,Up., Shape,Up your career by working with young and supportive teams and peers!, Innovation and Creativity are all that matters!, Experience and understand the various aspects of the video marketing industry., Friendly Policies, good competitive salaries, team outings, and what not!Job Description:We are looking for an enthusiastic Enterprise Account Manager who will be responsible for establishing and handling multiple accounts and proceeding with relevant activities for our software products. The potential candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives by up,selling & cross,selling to our existing potential accounts.The person should be highly proactive and self,motivated to take on this exciting role. Thus, this position requires someone equipped with a positive attitude and readiness to be a team player.If you're also familiar with such terminologies, we, d like to meet you :)Job Responsibilities:a.) Serve as the lead point of contact for all customer account management mattersb.) Build and maintain strong, long,lasting client relationshipsc.) Negotiate contracts and close agreements to maximize profitsd.) Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorse.) Ensure the timely and successful delivery of our solutions according to customer needs and objectivesf.) Clearly communicate the progress of monthly,quarterly initiatives to internal and external stakeholdersg.) Develop new business with existing clients and,or identify areas of improvement to meet sales quotash.) Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)i.) Prepare reports on account statusj.) Collaborate with sales team to identify and grow opportunities k.) Assist with challenging client requests or issue escalations as neededJob Requirements:, 1 + years of experience in SaaS Enterprise Account Management, Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role, Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C,level, Solid experience with CRM software (e.g. Hubspot, Salesforce, or Zoho CRM) and MS Office (particularly MS Excel), Experience delivering client,focused solutions to customer needs, Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail, Excellent listening, negotiation and presentation abilities, Strong verbal and written communication skillsNote: The applicant should be comfortable with both the timings, Day Shift Timings as well as the US Shift Timings.Are you excited at the possibility of developing an already stellar team to meet the growing needs of our platform and businessDoes this opportunity to build a groundbreaking team and solve hard problems sound amazing to you? If yes, we would love to have you onboard :)