Responsible for understanding & ensuring compliances all applicable food regulations (international, national, state, and local) and assuring milk products meet all regulations
Responsible for understanding the Global Food Safety Initiative (GFSI) standards (i.e. BRC, SQF) assisting with implementation and recertification in dairy and responsible for facilitating and overseeing dairy preparations for customer and third party audits
Knowledgeable on requirements for FDA registrations, Kosher, and Halaletc.
Responsible for implementing food safety and quality assurance policies including Good Manufacturing Practices (GMPs), Hazard Analysis and Critical Control Points (HACCP), Quality Management System (QMS) and creating improvement recommendations
Responds to customer requests to preserve and enhance the image of the company as a competent supplier of quality foods exceeding their expectations
Supports and participates in new product development projects for customers and works with Innovation, Commercialization, and Operations to define and improve product specifications
Responsible for assuring QA QC staff effectively investigate customer consumer complaints using root cause analysis, corrective actions and preventive measures, and respond to complaints in the required timeframe, and analyzing complaint trends
Responsible for the selection, motivation and development of Quality Assurance dairy personnel to ensure all positions are effectively staffed and future management is developed.
Ensures food safety and quality training is effective for all employees
Authorized to hold and release product based on food safety or quality non conformance
Responsible for effective implementation of supplier approval monitoring program
Responsible for the effective implementation of Recall and Traceability Program including accurate, timely mock traceability exercises
Promoting awareness of customer requirements throughout the organization
Ensuring that Establishing, implementing, maintaining & updating Food safety management system requirements
Identify technical Gaps through HR in relationship training needs for food safety team personnel's and scheduling the training through HR to improve and align the system in relation to FSMS in process production.
Organize and conduct internal Quality Audits and take necessary follow up actions on NC's through corrective Preventive measures.
Providing confidence to the customers on product quality and food safety.
Review and update quality system time to time upon any changes in the process.
Ensure all finished products are released as per positive release protocol.