Specialist Routing Maintenance | US CPG Retailing Company | 6 7 Years

  • 6-7 Years
  • Not Disclosed

Job Description

About the role:

Routing Maintenance Specialists are responsible for creating, editing and analyzing key delivery maintenance items (Geofences Time Windows). Accountabilities will include ensuring accuracy of all existing customer Geofences as well as creating Geofences for all new customers across PepsiCo. Other accountabilities will include updating requested customer time window changes. Routing Maintenance Specialists will also be responsible for analyzing Geofence and Time Window inaccuracies and potential maintenance and or process gaps. These findings will be shared with the Routing Intelligence Center to escalate next steps. This role will oversee these maintenance workstreams that impact routing solution quality and customer service metrics across all distribution centers for PBNA.

Functional Responsibilities:

Pull new customer report and create Sales and Delivery Fences for each customer in Geotab
Manage Geofence Location Submissions in Sharepoint and update Geofences as needed
Manage Time Window Tool updates and submissions for locations
Utilize Tableau to identify Geofence Time Window opportunities and address as needed
Coordinate key findings and provide updates to Routing Intelligence Managers, FREs and Specialists
Meet location and Routing Intelligence Center (RIC) productivity targets
Handle customer and Internal employee interactions in a professional manner

Skills Required:

5+ years of experience in logistics operations
Strong computer and analytical skills
Basic understanding of delivery routing principles
Tableau knowledge
Strong excel skills
Exceptional communication skills. Proficiency in English language

Competencies Required:

Capable of managing multiple time sensititive priorities simultaneously
Detail oriented; organized in approach and in document maintenance
Ability to function well in a team environment
Consistently shows urgency, courtesy and patience
Able to work independently and takes initiative