Solution Architect , Service Desk , BPO,ITeS

  • 5-7 yrs
  • Not Disclosed

Job Description

A reputed Fortune India 500 company is looking for experienced Service Desk Solution Architect to join their expanding portfolio of IT and Business Services offerings.The core requirements are :, Business Development function with a good understanding of End User Services, particularly with Service Desk business., Experience in designing vertical,Horizontal based solutions with an excellent track record of advanced client relationship skills, strong focus on new business,pre,sales and client solutions., Graduate with Engineering , MCA , MBA with a min. of 5 , 7 years of relevant experience in transformation led solutions for End User Services, particularly with Service Desk. Accredited in ITIL and , or Six sigma., Good understanding of IT Operations including business models, pricing models, bidding strategy, solutions strategy, etc. , Experience in end,to,end management of large and complex bids in a dynamic environment., Ability to withstand pressures and deliver highly creative outputs using out,of,the,box thinking. , Excellent communication skills, the ability to present logically and clearly., The tasks require a strong attention to detail and ability to work under tight deadlines., Awareness of developments & best practices, adapting and applying new and appropriate ideas.This role is needs to be filled urgently.The company provides ample opportunities for learning and growth.Compensation is amongst the best in the industry and will not be a constraint for the right candidate.