Service Writer & Counter Sales


Put yourself in the driver’s seat and get some traction at Fountain Tire Sudburry (Barrydowne). We are currently looking for a full time Front Counter Associate/Service Advisor! This position requires a responsible and self motivated individual. This position has potential to move into an assistant management role in the future. We are looking for a career minded individual who has a passion for customer satisfaction.

As part of the front-line staff, the Service Writer is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:

Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business

Providing service quotes and receiving customer authorization for work to be performed

Finalizing sales and completing customer follow up to determine their satisfaction level with the service received

Scheduling customer appointments for tire and mechanical service

Recommending tire service, specialty tire service, wheel and mechanical service to customers

Ensuring that all products are billed accurately to the customer

Providing counter sales service

What does it take to get on track?

Previous experience as a Service Advisor or Service Writer would be preferred but we are willing to train someone with a good attitude that is willing to learn

Mechanical aptitude is a must have

Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment

Ability to work Saturday's

Excellent time management skills

Strong interpersonal skills with the ability to work as a team

Ability to work well under pressure in a fast paced, ever changing and high-volume environment

What do we offer? At Fountain Tire, you’ll have a great place to work:

Pay worthy of your experience $18-$25/hour based on experience

Regular day shifts

Great discounts for you and your family on tires, parts and mechanical services

Health, Dental and Vision Benefits for you and your family

RRSP matching program

The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!

Interested applicants are welcome to apply in person or online!

Job Type
Full Time
66 days ago

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