Senior Manager Accounts Receivable BPO

  • 15-20 yrs
  • Not Disclosed

Job Description

Management responsibilities

Performs autonomously, initiates and manages complex, departmental and or cross company work.

Managing group workload and establishing priorities

Is expected to set and improve policies and procedures, maintaining full compliance, implementing best practices.

Focus is broad, will serve as a consultant or lead on projects and areas of finance or support of a business.

This position will also act as an escalation point in resolving complex outstanding issues with internal and external business partners.

Significantly participates in recruiting efforts. Continually raises the bar.

Significant role in career development of the team.

Drives execution of vision and goals for the team.

Responsible for developing and communicating team or department vision and goals.

Contributes to the strategic direction of the company based on internal and industry knowledge.

Business Responsibilities

Drive development and expansion of systems and processes required to execute on time payments to Vendors

Build and monitor performance metrics, with principal focus on ensuring on time payments, cost out initiatives and estimating future headcount growth by country

Drive the expansion of self service functionality in order to improve vendor experience and reduce manual processes

Maintain weekly and monthly communications and metrics reporting with Director and VP level business partners in Digital business and finance teams.

Developing, modifying and maintaining the operational and design effectiveness of internal controls

Partnering with Internal Audit

Lead cross functional systems and process improvement initiatives

Lead a team of 5+ Operational managers across Receivable process

Basic Qualifications

CA, CPA or CWA, with 12+ or more years of relevant Finance and or Operational experience

Demonstrates strong communication (verbal and written) skills and is able to positively influence behaviors and outcomes.

Exceptional attention to detail and a work ethic based upon a strong desire to exceed expectations

Strong analytical skills and ability to evaluate business processes from several angles, including from the perspective of a business process leaders, customers, and supporting internal stakeholders

Experience with complex problem solving using Lean Six Sigma techniques desired

Independent and Entrepreneurial showing the ability to work with minimal direction in a fast paced and rapidly changing environment

Proven project management ability that shows how to organize, find solutions, and follow through to a successful conclusion

Advanced presentation skills and the ability to guide and influence senior leadership

Internal and external customer focus and a work ethic based on a strong desire to exceed expectations