Salesforce Administrator

  • 0 yrs
  • $ Not Disclosed / YEAR

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Job Description

Salesforce Administrator

About Us:

Peninsula Employment Services Limited (“Peninsula”) is a provider of external human resources solutions, including employment relations advice, health and safety advice and legal support, to small and medium-sized businesses located throughout Ontario, Alberta & BC. Peninsula is a division of Peninsula Business Services Limited, based in Manchester, England. Peninsula currently operates in the U.K., Ireland, Australia, New Zealand and most recently, Canada, and employs over 1,500 people globally. Peninsula opened its Canadian office in September 2017 and has quickly become one of the fastest growing companies in Ontario, Alberta & BC.

An exciting opportunity has arisen to join a high-growth organization and become a member of the Salesforce Team. We are looking for a dynamic and enthusiastic Salesforce System Administrator who will understand the goals and objectives of products within the Peninsula Group and will help devise and configure effective solutions that are in line with the strategic aims of individual departments and the wider Peninsula Group.

Type of Employment : Full-Time, Permanent
Working Days
: Monday - Friday
Salary Range
: $80,000 - $90,000

Day-to-Day Duties and Responsibilities

  • Serve as one of the primary administrators for our Salesforce CRM environment
  • Handle all administrative functions including user account maintenance, reports and dashboards, workflows and process builders.
  • Investigate and resolve production problems and coordinate/follow up with SF Support
  • Create documentation, cookbooks and training material for our support groups
  • Provide ongoing Salesforce platform support and collaborate on enhancements to the platform
  • Effectively prioritize and execute tasks in a constantly changing work environment.
  • Collaborate with BAs and help with end-to-end testing of platform in QA/UAT prior to release.
  • Effectively use Jira to log and track projects and BAU Salesforce support issues

What You Could Bring to this Role

  • Required: Salesforce Administrator Certification (CRM)
  • 3-5 years experience in Salesforce Administration
  • 3-5 years experience on Service Cloud
  • Prior experience with Salesforce Lightning and Field Service Lightning (FSL)
  • Deployment tools - Gearset, Data Loader
  • Experience on AppExchange installation, configuration and maintenance
  • Prior development experience is highly recommended
  • Excellent communication and analytical skills
  • Ability to think outside the box to complete tasks and objectives

Why Work for Peninsula?

  • Generous basic salary up to $90000 DOE
  • 15 Days’ Vacation + National Holidays
  • Perks such as great benefits, regular breakfasts, monthly TGIF social events
  • Downtown
    Location (Right near Union Station)
  • A dynamic and fast-paced, yet rewarding work environment and culture

Peninsula is a highly motivated enterprise that promotes an entrepreneurial culture. Peninsula is committed to an inclusive, equitable and accessible workplace where all employees are valued. Accommodations are available upon request for candidates participating in our selection process.

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