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Sales Development Representative (Inbound)

  • 0 yrs
  • Not Disclosed

Job Description


Who are we? 
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning content and Application Support is consumed. We provide large enterprises (Mostly Fortune 500 companies) with a SaaS platform that helps accelerate product adoption and reduce support/training efforts by providing Contextual and Step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 
What sets us apart from the rest?
With over 100 of the Fortune 1000 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco. With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space.
We are pleased to have an Employee rating of 4.6 on Glassdoor which speaks volumes of our work culture and our Customer obsession can be clearly seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights. The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco Investments || Eight Roads || Helion Ventures. “Hustle Mode ON” is something we live by.
We are hiring an Inbound Sales Development Representative (SDR) for our team that is located in Bangalore, India. Our dream candidate is a highly motivated, collaborative, opportunity mapper with sound business acumen and a passion for strategic sales.
What you get to do:
As an Inbound SDR, you are the first point of contact for our prospects. You will be the first impression of our company and a driving force behind our growth.You will-

Initiate conversations with inbound prospects using calls, chats, emails, and LinkedIn messages
Determine the exact needs and, resolve issues or objections presented by the prospects
Schedule appropriate next steps for the leads
Lay the foundation for a strong, long-lasting relationship
Maintain active engagement with new and existing leads through creative follow-up generating increased interest
Achieve or exceed monthly quotas of qualified opportunities

You will be a great fit if you are/have:

2+ years prior SDR/ BDR ( /handling inbound leads) experience within a Software company
Ability to read emotional cues, understand a customer's needs and navigate a conversation
Hardworking and willing to achieve a high volume of inbound prospecting activity every day while maintaining a positive and energetic persona
Very strong interpersonal and communication skills
Ability to work in a team environment
Articulate with strong business acumen
Learn, leverage and, help evolve our demand generation process
Able to understand/explain concepts and ideas in a clear and concise manner
Experience using Salesforce and Outreach is preferred

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.