Program Support Analyst, Planning and Development Services

  • 0 yrs
  • $ Not Disclosed / YEAR

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Job Description

Job Description

Program Support Analyst

Public Works -Planning and Development Services

Regular Full-Time


The Program Support Analyst (PSA) provides subject matter expertise, strategic advice and support in response to emerging issues within Planning and Development Services, changing business directions, new initiatives and program performance outcome measures to ensure that the needs of the Division are met.

This exciting role incorporates the lens of service system integration while providing advice and subject matter expertise with respect to the division and the specialty area of each unit.


The PSA supports the Planning and Development Services Leadership Team by conducting research, interpreting and analysing complex information related to specific divisional requests and providing strategic recommendations that will positively impact the development, implementation, and continuous process improvement for division’s programs.


If you have knowledge and expertise in researching, analysis and are able to make strategic recommendations to address key issues for the Planning and Development Services Leadership Team, this is the role for you!


What you will do:

  • Maintains comprehensive, specialized knowledge of government policies, programs and related legislation relevant to Land Use Planning, Planning Policy, Growth Management and Engineering

  • Monitors, analyses, and assesses the impact of new initiatives, advises on strategic policies and operational procedures, and creates/drafts communications

  • Collaborates with the Corporate Financial Support Unit in preparation for each budget cycle. Works in partnership with the Corporate Financial Support Unit to ensure alignment of position management with budget approved FTE (contracts, students, temps/casuals and regular). Represents the Division as required on various internal and external committees and working groups

  • Assesses and interprets information such as legislation, Ministry communications, research papers and professional periodicals, internal/external policies and provides executive summaries and strategic recommendations on key issues that impact the division/department and/or streamline business procedures for consistent policy/program administration

  • Authors information and analytical reports (including Council reports) and creates presentations for the Director, Planning and Development Services and Chief Planner and Divisional Leadership Team to assist in the provision of information including, but not limited to, Councillors, constituents, development community, advocates, service providers, local planning groups, area Municipalities and community agencies, other Regional departments and other key stakeholders as required

  • Facilitates divisional meetings, brainstorming sessions, validation sessions, training sessions for new business procedures and processes; elicits information from various levels of staff to drive key departmental/divisional initiatives

  • Provides expert guidance and leadership in coordinating program support, research, analysis, guidance, financial impact and overall coordination for key events, projects and initiatives in collaboration with internal and external resources

  • Provides guidance and essential program information enabling the Director to make informed decisions for effective program administration

  • Creates, analyses and interprets internal/external surveys (including requests for information), and facilitates responses to various stakeholders

  • Develops and maintain cooperative relationships with internal and external committees and working groups to builds awareness on key issues

  • Strategic Planning/Environmental Scan: Works with stakeholder to identify needs. Creates surveys for distribution. Gathers, interprets and analyses data. Presents findings and recommendations to stakeholders using corporate lens for strategic planning

  • Provides expert guidance to varying levels of staff, including management, through position management, Job Data, e-Job Data, e-Performance and Return to Work process; Attendance trend analysis to inform budget, operational and labour relations implications

What we require:

  • Post-secondary education in Business Administration, Planning (environmental, resources, urban or rural, and/or land use planning) , Engineering or related field with at least 5 years related working experience 

  • An equivalent combination of education and/or experience may be considered

  • Strong knowledge of concepts and methodologies related to project management, change management

  • Knowledge and understanding of Planning and Development Services is a preferred asset 

  • Develops and coordinates the execution of work plans and communication plans for Divisional initiatives and business planning

  • Well-developed communication skills, both verbal and written, and a proven ability to present to various audiences, both internal and external to Peel, with tact and diplomacy

  • Sound judgment and critical thinking is required

  • Ability to conduct and/or assess research and utilize analytical skills to develop evidence informed program and project recommendations

  • Ability to apply relevant legislations, corporate policies, and collective agreements to provide recommendations for increased service delivery and efficient business operations

  • Familiarity with various legislation as it relates to Planning and Development Services, including the Planning Act, Provincial Policy Statement, Municipal Act, Safe Drinking Water Act, etc.

  • Demonstrated ability to manage priorities in a context of competing demands and ensure deadlines are met and objectives advanced

  • Possess a demonstrated ability to foster strong and effective working relationships with peers and senior management

  • Requires broad knowledge of departmental and corporate landscape to actively contribute to fulsome dialogue with stakeholders which focuses on integrated service delivery

  • Requires extensive verbal communication skills in order to facilitate discussions that will support the planning and implementation of key initiatives and objectives of the division with Divisional Management Team and other stakeholders

  • Working knowledge of Microsoft Office products, such as Word, Excel, PowerPoint and Visio, along with GIS software

  • Proven ability to problem solve/resolve conflict and the ability to respond with tact and diplomacy


Location:  In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 10 Peel Centre Dr, Brampton, ON worksite.  The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario. 


Hours of Work: 35 hours per week

Interview: Our recruitment process will be completed with video conference technology. 


If this opportunity matches your qualifications and experience, please apply on-line.


As part of the Region’s ongoing commitment to health and safety, there are enhanced Covid-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.


New employees are required to be fully vaccinated against COVID-19 as a condition of employment. Being fully vaccinated is determined as the status of having received the full series of approved vaccines (both doses of a two dose vaccine series, one dose of a single dose vaccine series) and any additional doses required and approved by Health Canada and having satisfied the full post vaccination period required to ensure vaccination efficacy. The Region of Peel reserves the right to request proof of vaccination at any time. Acceptable proof includes an Ontario Ministry of Health COVID-19 vaccine receipt which you can obtain through the Provincial portal, or other government-issued vaccine passport or certification.


The requirement to be fully vaccinated is subject to the Ontario Human Rights Code. If you are not fully vaccinated, a documented medical reason provided by a physician or registered nurse and time period for the medical reason may be accepted.

About Us

The Region of Peel serves more than 1.4 million residents and approximately 173,000 businesses in Brampton, Caledon and Mississauga. We deliver a wide range of resident focused services across the Region.

Our 20-year vision for Peel is “Community for Life.” Our goal is to create a place where everyone enjoys a sense of belonging and has access to the services and opportunities needed to thrive in each stage of their lives. Our 2015-2035 Strategic Plan outlines the work we're focused on to bring this vision to life.

To learn more about the Region of Peel, explore

Additional Information

The Region of Peel is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.


The Region of Peel is committed to providing accommodations throughout the recruitment process, upon request.  If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact  We encourage applications from all qualified individuals; however, only those under consideration will be contacted.


Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.



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