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Patient Access Coordinator - Call Center/Front Office

  • 0 yrs
  • $ Not Disclosed / YEAR

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Job Description

Family Allergy & Asthma is looking for a friendly and service-driven Patient Access Coordinator to work in the Front Office and Call Center for our Clinics!

Job Type: Full-time


Location: Middletown (Landis Lakes) Travel is possible to other locations in the Louisville Metro area


Schedule: Monday - Friday, 8:00 AM - 5:00 PM with occasional half-days on Saturday


Pay: $15 - $17 / hour


Summary of Duties and Responsibilities:


  • Check patients in and out
  • Collect co-pays and deductibles
  • Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients
  • Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, prepare all paperwork, and check messages
  • Enter patient demographics, insurance and referral information into EMR
  • Maintain and follow HIPAA policies and procedures

Competencies:


  • Strong computer skills
  • Must be a quick learner, organized and team oriented
  • Excellent communication and customer service skills
  • Ability to work independently

Education and Experience:


  • Must be at least 18 years of age
  • High school diploma or GED required
  • Valid Driver's License required
  • Prior medical office experience, preferred
  • Ability to travel to satellite offices, as needed

Benefits:


  • Paid Holidays and Extra PTO Hours
  • Travel & Mileage Reimbursement
  • Recognition & Rewards Program
  • Medical, Dental & Vision
  • Employer-Provided Scrubs
  • 401K, (Match), Tuition Reimbursement, and More!

Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.