Outsourcing Manager

About Fazz


Fazz is an ecosystem of financial services that comprise Fazz (Business account for Southeast Asia), StraitsX (Payments infrastructure for digital assets), and Modal Rakyat (Mutual cooperation funding for MSMEs) founded in 2016, as a result of a merger between PayFazz and Xfers, two Y Combinator alumni based in Southeast Asia.

Fazz provides business accounts that offer seamless payment, savings and credit functionalities, giving businesses equal opportunity to build, run, and grow. We cater to the warung and MSME in Indonesia under the brand Fazz Agen, and fast-growing startups and SMEs in Singapore and Indonesia under the brand Fazz Business.

Fazz’s mission is to make the future of finances accessible for every single business in Southeast Asia, where many MSMEs and the population are still underserved.


Head to our website to get to know us better:

About the Role

Working with a team of diverse external outsourcers agencies and in-house personnel to ensure the operational process in terms of outsourcing are running well

What you'll do

1. Be a project owner to leading all projects related to outsourcing

2. Creating and streamlining the outsourcing process and workflow, ensure the delivery of outsourcing programs and their implementation

3. Negotiate contract terms and conditions and budgets, striving to ensure that pricing and resourcing are competitive

4. Minimize regulatory, legal, and financial risks

5. Track and report all negotiated savings and cost avoidance per contract

6. Design and analyze KPIs in line with outsourcing strategy in order to drive continuous improvement

7. Assessing the quality of outsourcing agency regarding the quality and performance

8. Liaising with internal tax, finance & compliance teams in terms of the outsourcing process

9. Outsourcing reporting and data insight for internal management reporting, presenting management accounts to the Board level;

10. Being the key contact for all outsourcing agencies and responsible for overseeing the delivery of services to internal clients.1.

We love reviewing all the applications we receive, but unfortunately, we may not be able to get back to everyone individually. If we’d like to move forward with your application, we’ll be in touch!

Fazz is an equal-opportunity employer. Individuals seeking employment at Fazz will be considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, or any other characteristic protected by applicable laws.

By submitting your application, you agree that Fazz may collect your personal data for recruiting, regional organization planning, and related purposes.

Job Type
Full Time
72 days ago

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