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New Patient Activation Manager

  • 0 yrs
  • Not Disclosed

Job Description

About Us


We are a post Series B, high growth, mission-driven venture backed growth company. Our mission is to deliver high-quality, affordable tele-behavioral mental health and medication assisted support, for traditionally underserved patients, many of whom have Medicaid. We are a diverse group of entrepreneurs, clinicians, providers, and healthcare leaders passionate about changing the way behavioral health is delivered in the US. We are actively seeing (via telehealth) patients in Florida, New York, Georgia, North Carolina, and Texas, we are well into the process of beginning to do business in five more states, and will continue to expand to many additional states.


Job Summary


The New Patient Activation Manager is responsible for the conversion of referrals into patient starts, driving growth for Brave, value for our partners, and most importantly, outcomes for patients. This leader directly manages a team of Associates who are the face of Brave for prospective patients, and shapes the standards and execution for new patient experience. They also execute on strategic growth plans, such as new partner channels, contract types, and patient support workflows. 


Day to day responsibilities include people management, motivation, and training; efficient and timely pipeline movement of prospective patients through all pipeline stages, reporting, and problem solving; and creating and implementing initiatives that will support our geographic and revenue mix goals. The leader will be very hands-on with the team, assuming player/coaching responsibilities and staying very close to the team’s activity, especially in the first 6 months as we build out this new function. 


The ideal candidate is a proven revenue leader, with 3+ years of inside sales related management experience. They should be comfortable with data-driven management and managing through systems, but in their element in a high growth, earlier stage environment. Experience in healthcare or a related field is a plus, and empathy for our patients as they take a very brave step in their lives is a must. 


Competencies: 


Business Acumen - Advanced


Drive for Results - Advanced 


Customer Focus - Advanced


Building Effective Teams - Advanced 


Managing & Measuring Work - Advanced 


Managing through Influence - Advanced