Member Services Representative – 3 weeks paid training included

  • 0 yrs
  • $ Not Disclosed / YEAR

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Job Description

Member Services Representative – 3 weeks paid training included We have an exciting new role with our partner looking for strong customer service representatives. This is for a major health insurance company who is headquartered just south of Boston, MA in Quincy, MA.  This will be in the Member Services department reporting to the manager of Member Services.  The first 3 weeks of the role will be training which will be paid for.Responsibilities Include :- Assist insurance members with questions regarding their health insurance and/or prescriptions- Answer all inbound calls and direct to the appropriate person or department- Responding to email correspondence with customers- Assist the management team with any special projects as neededOther FAQs - This role pays between $18-19/hr- The schedules range from 8am-5pm or 9am-6pm.  Candidates must be available for either shiftQualifications Include :- High School Diploma/GED required.  Recent college graduates are also encouraged to apply- Very strong verbal communication skills- Previous experience working in Medicare is preferred but not required- Previous and/or recent experience working in a call center environment is preferredIf you'd like to apply, please submit a resume for considerationProfessional Staffing Group is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.  #pando1-2PandoLogic. Keywords: Customer Service Representative, Location: Quincy, MA - 02170