Job Description

Role : You will be required to work on Expansion of E.Comm CPG product & merchandise. We are seeking an experienced candidate who has handled marketing (preferably brand) and E. Comm assignments. Responsibilities :As an E. Comm Manager, your responsibilities are :Partner Platforms :, Listing across relevant platforms., Managing relationship with partner platforms., Achieving E. Comm business goals set by organization., Maintaining customer acquisition cost & ACOS., Maintaining category & competitor intelligence., Working closely with marketing team., Aligning a JBP with the partner platforms along with BU marketing team. DTC:, Delivering on the DTC business plans., Maintaining the DTC UI & UeX with support of marketing & tech team., Planning & delivering on NPD targets., Achieve customer acquisition & retention targets., Ensuring agreed AOV, line selling & customer frequency., Maintaining Excellent Customer Experience across touchpoints Ordering, payment, updates, packaging and delivery., Ensuring minimising and timely resolution of customer concerns., Maintain high customer ratings & positive customer feedback.