Innoterra , Program Manager

  • 3-7 yrs
  • Not Disclosed

Job Description

, Program Manager (PGM) is accountable for managing a client account and addressing their needs in using the products and also look to improve the product capabilities. Program Manager should address the needs of the user group with a combination of Product Capability, Process Ingenuity and bespoke solutions., The Program Manager is also responsible for ensuring these needs are met in a timely manner, and tracking the project execution against a timeline. A Program Manager should look to enhance the product capabilities to address common needs across client engagements and discern what is specific to a client and what is not specific to a client. The Program Manager will work with the clients, service delivery teams and product teams to enable the requirements of the client., Primarily, the Program Manager is responsible for delivering a workable solution to the client in a timely manner. He or she is responsible for the overall solution, the project management, and tracking of product development needs., Identifying the key problem statement of the client, Identify the gaps in product implementation and identifying what would fall into the product roadmap of any of the products in the portfolio, Identifying a short term and a long term solution to address the client needs, Identify the detailed plan between Product team and Service Delivery team, Creating a Work Breakdown Structure of what is needed and identifying dependencies, Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules., Create the necessary project intermediate deliverables and tasks to adhere to software development guidelines, Juggle around with the estimate of each task based on potential resources and identify the overall timeline, Identify critical path and risks on different dependencies, Track project status, progress and risks, and identify alternate paths, Drive communication along with the product team during critical phases of the project, Conducting post project evaluation and identifying successful and unsuccessful project elements, Important skills and experience for a business analyst are:, Understanding technology and the technical solution, Understanding the boundaries between what can be achieved through product and what is a solution around a product, Understanding process changes that can help drive temporary solutions, Analytical thinking and problem solving , planning, managing dependencies, identifying alternatives, Being detail,oriented and capable of delivering a high level of accuracy