IndiaMart , Product Manager

  • 3-5 yrs
  • Not Disclosed

Job Description

Job Description: 1. Interact with customers regularly to understand their needs and priorities2. Identify new monetization opportunities and develop products to cater to these needs3. Identify upsell opportunities to improve the Per Customer Revenue4. Analyze the customer behavior data to assess the engagement levels and design solutions to reduce the customer churn 5. Create and launch Go Live Plans for customer experience improvement programs6. Assist in development of annual operating plans for Sales, Upsell and Customer Retention 7. Develop performance metrics, promotion schemes and monitor key parameters to increase the overall productivity of the Sales and Servicing teams