Job Description

PPSLRSWMO currently has an opening for an Health Care Outreach Organizer.  This is a full-time, benefited position at the Forest Park headquarters in the Central West End. 

PLANNED PARENTHOOD OF THE ST. LOUIS REGION AND SOUTHWEST MISSOURI
 
POSITION:               Health Care Outreach Organizer
STATUS:                   Full time, Exempt
REPORTS TO:         Community Engagement Coordinator
PAY RANGE:           $38,000-$41,000
 
POSITION SUMMARY
Health Care Outreach Organizer for Planned Parenthood of the St. Louis Region and Southwest Missouri (PPSLRSWMO) serving the St. Louis, Missouri area. The Health Care Outreach Organizer is primarily responsible for efforts to educate the public about options for affordable health insurance including Affordable Care Act (ACA) plans and Medicaid expansion.  The Organizer will also offer assistance with Medicaid and ACA applications.  The Organizer will recruit, train, and manage volunteers who will conduct outreach efforts around health care in the St. Louis region.
 
The Health Care Outreach Organizer will maintain a Certified Application Counselor license and complete a 20 hour training program and meet all requirements to attain and maintain state and federal certification for both ACA and MO HealthNet applications.  The role is responsible for list-building, outreach, education, volunteer recruitment and supervision through phone, crowd, door-to-door canvassing and online networking.  The role includes working closely with the Community Engagement Coordinator, Grassroots Organizers, and other members of the Planned Parenthood public affairs team, in addition to providing guidance to volunteers, interns and practicum students working on projects for which the Health Care Outreach Organizer is responsible. The Organizer will also assist with administrative duties and special events.
 
This position will initially work from home and may eventually transition to hybrid work with 2-3 days working from home and 2-3 days working in the office. Candidates must have reliable transportation to travel regularly within the region. Required physical activities include: time outdoors in all seasons, transporting up to 30 lbs., and long periods on the computer or phone.
 
PRIMARY DUTIES PERFORMED
●     HEALTH CARE ENROLLMENTS:
○       Work closely with Planned Parenthood Health Center and Outreach staff to identify and develop opportunities and tools for patient and community education about enrolling in Missouri’s ACA Federally Facilitated Exchange and MO HealthNet; including website information, written materials, signage and other promotional opportunities to educate about relevant programs.
○       Attend meetings, conferences, workshops, and training sessions and review publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas.
○       Respond to client questions and comments in a courteous and timely manner.
○       Interact with health organizations/coalitions to implement strategies to increase access to health care, with emphasis on those that focus on women’s health and sexual and reproductive health for marginalized and underserved populations.
○       Complete the online HHS training program (estimated 20 hours of training), pass the exam, and comply with all state and federal privacy, security, and conflict of interest standards to gain certification.
○       Complete training for enrollments in MO HealthNet.
○       Coordinate, plan and facilitate internal and external community education sessions related to enrollment in Missouri’s Federally Facilitated Health Insurance Exchange (FFE) at Planned Parenthood Health Centers and other appropriate locations.
○       Assist individuals in completing the application for health insurance including assisting in the selection of a Qualified Health Plan and providing information about tax credits and subsidies.
○     Maintain accurate documentation of assistance and enrollment encounters.
●        VOLUNTEER MANAGEMENT:
○        Manage outreach and tabling efforts for the affiliate in the St. Louis Region.
○        Recruit new volunteers for volunteer programs.
○        Design, implement, coordinate, or direct training for new volunteers for volunteer programs.
○        Work cross-departmentally to ensure volunteers are creatively engaged, trained, and supported throughout the affiliate.
○        Recruit, train and mobilize patients and supporters as needed to carry out the goals of the department (one-on-one meetings, town halls, in-district meetings, phone, mail, social media, etc.).
●        Performs other related duties as assigned by the Hub and Community Engagement Coordinator or VP Education, Policy and Community Engagement
 
 QUALIFICATIONS:
●       1+ years related experience, paid or unpaid, in at least one of the following:  health care enrollments, community outreach, or volunteer management.
●       Resourceful self-starter with a high level of creative initiative
●       Effective interpersonal communication skills, rapport-building, and emotional intelligence
●       Passionate about increasing access to health care and Planned Parenthood’s mission
●       Team player skilled at collaborating across teams, departments, and organizations
●       Effective written communicator able create action-oriented content for various audiences
●       Commitment to equity, knowledge of diverse groups, and sensitivity to and appreciation for cultural differences
●       Ability to prioritize, multitask, and meet deadlines with a rapidly-evolving workflow
●       Must have computer literacy and ability to quickly learn new online tools
 
QUALITY ASSURANCE AND RISK MANAGEMENT
●       Adhere to PPSLRSWMO policies that ensure the provision of the highest quality and most professional services to all PPSLRSWMO clients.
●       Ensure
●       compliance with conditions of 501(c)(3) and 501(c)(4) guidelines for approved activities.
●       Protect PPSLRSWMO assets from liability.
●       Ensure the physical safety of PPSLRSWMO clients and staff.
●       Protect the confidentiality of Missouri Planned Parenthood clients, donors, board, and all areas of operation.

Planned Parenthood of the St. Louis Region and Southwest Missouri does not discriminate on any basis such as culture, age, race, color, sex, marital status, gender identity, ethnic heritage, language, national origin, spiritual belief or tradition, sexual orientation, physical ability/characteristics, genetic information, number of pregnancies, socio-economic circumstances or any other basis protected by applicable law.

PPSLRSWMO acknowledges and owns our past and present; therefore we seek to look inward into how white supremacy continues to show up in our organization. We have a responsibility to create a place of equity and of inclusion and we commit to dismantling racism and moving the needle to a more equitable workplace.

PPSLRSWMO is a tobacco-free workplace and an equal opportunity employer.