Head Technical Program Manager

  • 0 yrs
  • $ Not Disclosed / YEAR

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Job Description

About MediBuddy:
MediBuddy is India’s #1 end-to-end on-demand digital healthcare platform

Provides online & offline solution with comprehensive product offering across Consults, Labs, Medicines and Procedures
Serves 2 Mn users from Retail, Corporate and Insurance companies, through its platform, who carry out 700k transactions in a month
Has pan-India network with largest base of healthcare providers & partners – 100k+ Doctors, hospitals, diagnostic centers covering over 95% of pin codes in India

In 2015, DocsApp was founded by 

Satish Kannan
Enbasekar D

In 2019, Docsapp acquired MediBuddy, and merged brand came to be known as MediBuddy. 
We are leaders in the use of innovative technology to enable 

Easy discoverability and seamless accessibility of healthcare offerings
Zero-friction, end-to-end cashless experience for healthcare needs of our users

MediBuddy has raised over $170 Mn in funding. In the latest round, we raised $125 Mn - largest funding round in the Digital Healthcare space, giving impetus to realization of our vision to extend quality healthcare services to a billion people. 
Recent media coverage

Economic Times: MediBuddy raises $125 Mn from Quadria Capital, Lightrock India
Economic Times: Amitabh Bachchan becomes the official brand ambassador of MediBuddy
Times Now: MediBuddy on future of Digital Healthcare

Web and app Links

Play store App 
App store App

Technology @ MediBuddy
To deliver high quality products, the Engineering team @MB has over 100+ engineers with skill sets across Android, iOS, NodeJS, .NET, Backend, Fullstack, QA, Data Science, Data Engineers, Security, DevOps etc.. We use microservices architecture on AWS cloud. Our Engineering teams are organized as Pods with Weekly sprints. We have Product and Platform pods.
Tech stack includes nodejs. MSSQL, MySql, .net framework, .net core, Reactjs, Angular, Swift, Objective C, Kotlin, Java, Redis, Elasticsearch, Kafka among others 
We solve a variety of user, product and business problem statements at scale under one roof, which is very unique. We're simultaneously building 

Digital communication stack (video, chat and call consultations with Doctors) 
Ecommerce stack (medicine delivery)
Hyperlocal stack (lab tests @ Home) 
Transactions stack (for all healthcare transactions)
Booking of services stack (for in clinic doctor consultations)
Data security, data science stack (NLP, imaging, video, audio based data problems and data analytics)
B2B stack (for large corporates to provide healthcare to employees and large insurers to provide healthcare services to policyholders)

Job Description
We are seeking to hire a dynamic, customer-centric personality who will strategize, expand & build a highly talented Technical Program Management  team. The role wraps into the Product Organisation and will report to the Director of Product Management. 
What will you do?

Create and implement best practice technical program management vision, strategy, policies, processes and procedures to aid and improve business performance.
Ensure that program management strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market.
Evaluate the challenges faced by the business and take action to mitigate risks and develop opportunities.
Determine, set and deliver goals and objectives for the department within the Business Planning Process in line with the company's strategic aims and objectives. 
Devise evaluation strategies to monitor performance and determine the need for improvements.
Supervise all technical program managers involved to provide feedback and resolve complex problems.
Discover ways to enhance efficiency and productivity of procedures and people.
Apply change, risk and resource management principles when needed.
Keep senior management informed with detailed and accurate reports or presentations.

What are we looking for?

Academic background: B.E/B.Tech/MBA from top ranked colleges
10+ years of experience in Technical Program Management Role in product led companies
Proven experience as Program director or other managerial position
Thorough understanding of Agile (SDLC) techniques and methods
Excellent Knowledge of performance evaluation techniques and key metrics
Outstanding knowledge of data analysis, reporting and budgeting
A business acumen with a strategic ability
Effective leadership, interpersonal and communication skills
An analytical mindset with great problem-solving abilities

Good to have

Prior product management experience is a plus.
Prior coding experience is a plus.
Prior experience with launching large B2B projects is a plus.
Prior experience in healthcare and insurance industry is a plus.

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