Head Start Family Advocate

  • 0 yrs
  • $ Not Disclosed / YEAR

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Job Description

Family Advocate

Unit: Family Services

Division: Early Learning & Family Services

Reports to: Family Services Manager

FLSA Class: Non-exempt

Job Type: Full Time

Salary: $15.08/hr


This position is responsible for outreach, recruitment, enrollment, and case management in the Early Learning Family Services (ELFS) program; provides direct services to families, including crisis intervention and follow-up. Creates and maintains up-to-date and accurate child/family files. Able to work with diverse and have working knowledge of community resources available to low-income families. Participate in all site team activities. Participate in program Continuous Quality Improvement (CQI). There may be some night and weekend duties or overnight travel required.


Company paid employee benefits include

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD&D
  • 401K (after the first year)


  • High School Diploma/GED plus three years’ experience
  • AA in Social Services or related field, plus on year experience.
  • Experience working with low-income families and crisis intervention
  • Experience working with people from diverse socio-economic and educational backgrounds


  • Basic Computer skills required
  • Must have excellent written and oral communication skills
  • Bi-Lingual preferred


  • Valid Washington State Driver’s License
  • Current auto liability insurance and a reliable vehicle
  • First Aid/CPR certification (within 90 days of employment)
  • Food Handlers permit (within 90 days of employment)
  • Ability to pass a Washington State criminal history background check


  • Tuberculosis testing upon employment. (If done 30 days prior to employment it will not be recognized)
  • Initial physical exam within 90 days of employment is required


  • Reports to and accepts assignments from Site Supervisor
  • Accepts training and supervision from Family Services Manager
  • Coordinates with Enrollment Coordinator to maintain classroom enrollment
  • Assist with recruitment and community outreach as assigned
  • Provide direct support services for families, including information, referrals and follow up
  • Complete initial enrollment with families
  • Uses available tools such as reflective practices, trauma informed care, or motivational interviewing to mentor and set goals with families
  • Conduct home visits to families as program or need require
  • Identify program, agency, or community resources required to meet the social services needs of children and their families and work with the family to advocate for services
  • Provide crisis intervention with families and follow up
  • Assist in the recruiting of sire Policy Council representatives
  • Maintain current, up to date, family services data in family files, including the initial enrollment FPA data, updates, or other applicable notes
  • Responsible for the data entry/updating/tracking of child/family information records for Family Services and attendance in the appropriate agency databases
  • Coordinate, schedule, and attend sire parent meetings. Encourage parent participation
  • Create and send monthly parent newsletters highlighting site activities
  • Monitor and contribute to quarterly family reviews and other family staffing
  • Assist in planning necessary health, nutrition and/or special services training for parents, staff and children
  • Assist in the classroom as necessary
  • Assist in referring children in need of special services to providers in the community
  • Participate in meetings, conferences, training sessions and workshops as assigned
  • Demonstrate familiarity with personnel policies, work plan and objectives of agency
  • Promote positive parent and community involvement within the organization
  • Submit timely monthly reports as assigned
  • Collect daily, weekly, and monthly attendance and meal count and update them in the correct databases. Submit them to the appropriate people in a timely manner
  • Collect daily, weekly, and monthly attendance and meal count and update them in the correct databases. Submit them to the appropriate people in a timely manner
  • Respect and maintain confidentiality of pertinent information concerning staff and families
  • Maintain objectives and professional standards and boundaries
  • Maintain professional and respectful relations with staff and volunteers at all times
  • Accepts other duties as assigned


    • Being able to physically match the activity level of average preschool aged children.
    • Intermittent sitting, standing, walking, twisting and bending
    • Must be able to get down to child’s eye level and floor
    • Must be able to lift up to 50 pounds
    • Reach above/below shoulder level, simple grasping and hand manipulation
    • Must be able to withstand noise in pre-school environment
    • Must be mentally alert and able to react quickly and appropriately when dealing with pre-school age children
    • Requires accuracy, good communication, judgment, and the ability to remain calm and provide appropriate advice and information.
    • Must maintain regular attendance

    KCR recognizes that ideas come from a diverse mix of minds, backgrounds and experiences. KCR is committed to attracting and retaining a diverse staff, by honoring experiences, perspectives and unique identities of the community in which we serve. KCR provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, nation of origin, sexual orientation, gender identity, genetic disposition, disability, veteran status or any other protected category under federal, state, and local law.

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