Hard Facilities Contract Manager

  • 0 yrs
  • $ Not Disclosed / YEAR

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Job Description


We are now seeking an experienced Contract Manager/Hard Facilities Manager to lead our Bristol based healthcare/NHS maintenance/repairs contract. Rydon Maintenance provides first-class planned, responsive, lifecycle and cyclical repairs services within healthcare and social housing sectors. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. 


We recognise that it’s our people who make Rydon the success it is today and we understand the importance of career development and training. We’re continuously investing in our people and this is what makes us one of the leading employers within the built environment.


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Job Purpose

We are currently seeking an experienced Contract Manager/Hard Facilities Manager to join our Bristol based Healthcare/NHS Maintenance contract (based at Blackberry Hill Hospital, Bristol). The successful candidate will take responsibility for managing this contract which includes planned, lifecycle, cyclical decorations and reactive maintenance for 5 healthcare sites. This is a long-term contract, and therefore involves long term strategic planning as well as reactive decision making, providing the postholder with an excellent opportunity to deliver long term value for our Clients and residents. The core of this role is to ensure the continued operational running of the reactive maintenance aspect of this contract to ensure its continued success. You will ensure that service delivery continues to meet our client's high standards and those of local residents, whilst balancing KPI and financial responsibilities. You will also be responsible as a point of escalation for any contractual queries that may arise.  


Specific key duties include: 

  • Responsible for daily, weekly, monthly and annual planning of resources (including office staff, as well as a demand based approach to directly employed and subcontracted skilled trades).

  • Attending and/or chairing all related meetings.

  • Achieving and/or exceeding contractual key performance indicators.

  • Ensure company and contractual policies and procedures are complied with.

  • Responsible for Health and safety (both of the team the operations are involved with and anyone affected by them).

  • Responsible for preparing for internal and external audits on areas of responsibility, taking the lead during each audit.

  • Development of individuals, helping company and staff to achieve goals.

  • Timely and accurate production of regular and ad-hoc reports.

  • Monitor visiting Sub-Contractors ensuring health and safety compliance, works carried out satisfactorily and within time scales, site left clean and safe, service / work sheets left.

  • Continually review and assess operational performance reporting any needs and / or suggestions so that action can be taken to maintain / enhance service delivery.

This is an excellent opportunity to make a real difference, as well as excellent opportunities for onward development for you and the teams you lead. 

Experience Required

The preferred candidate will be an experienced contract manager with experience ideally gained with a maintenance contractor. Ideally, you will have managed services across a multi-site operation, with experience gained within a healthcare setting. However, we will also consider candidates with experience gained within a commercial maintenance environment (for example the maintenance of other public buildings). Experience of PFI contracts would also be an advantage.


You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge (and qualifications) within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. 


This role offers excellent opportunity for further personal development. If you have the above skills and experience we would strongly encourage you to apply. 

Additional Information

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.


Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.  


To apply online, please use the 'apply for this job link' at the top of this page.


Our application process is very straight forward allowing you to apply with a CV (from your Computer or Dropbox), LinkedIn, Facebook or Google+ and should take no more than a few short minutes. 


For details on our rewards, recognition and benefits please click here.


For more details on our culture and what it’s like to work at Rydon, please click here.


Further information on how to apply can be found by clicking here.