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Greeter

  • 0 yrs
  • $ Not Disclosed / YEAR

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Job Description

Overview


Enterprise Holdings has an exciting opportunity for a full time Greeter. This position pays $18.06 / hour and is located at the Alamo Honolulu International Airport 96819. 


 


The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling customer needs as they relate to the Alamo rental process. Provides customers with appropriate vehicle selection as determined by the rental program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. This role is available as regular full time which include the following benefits:



  • Paid time off

  • Employee discount

  • Retirement savings plan including 401k with match and profit sharing

  • Health Insurance

  • Life Insurance

  • Dental Insurance

  • Vision Insurance

  • Training and development


As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.


Responsibilities



  • Work pro-actively with drivers, auto detailers, handheld return agents and managers to ensure there is proper vehicle supply.

  • Welcome customers to the facility when they exit the bus or arrive on the lot.

  • Direct customers to their vehicles and the exit booth, provide local directions and maps and provide return directions where applicable.

  • Assist customers with questions and concerns to minimize counter visits.

  • Communicate customer service issues to management.

  • Ensure that hang-tag information was completed correctly.

  • Thank customers for their business.

  • Communicate upgrade vehicle options on request.

  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.


Equal Opportunity Employer/Disability/Veterans


 


Qualifications



  • Must be at least 18 years old

  • High school diploma or GED equivalent preferred

  • Must have a valid drivers license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years

  • No drug or alcohol related conviction on driving record in the past 5 years

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Apart from religious observation, must be able to work a full time schedule which will include weekends and holidays. Current available shift: 230p - 11p