Generico , City Operation Head

  • 2-5 yrs
  • Not Disclosed

Job Description

Job Title : City Head , SuratReporting to : Regional Retail Operation HeadExperience : 1,5 years of experience in P&L Management along with customer service operationQualification : Only premier instituteJob Location : SuratIndustry Preferred : Retail or FMCG,PharmaDesired Skills and Expertise:, People management, coaching and development expertise, Strong problem,solving skills and analytical, with independent ownership and result orientation, Process driven approach, Project planning & management skills, Heading entire region P&L management, Number centric personal, Business Enhancement ApproachKey Responsibilities: Key Responsibilities:, Manage city business operations end,to,end of stores, from set,up to operations and sales, with overall P&L responsibility, Recruit individual Area managers and store managers for the stores within the region., Deliver key operating metrices of retail ops , Eg: Customer experience & satisfaction, Generics revenue, operating cost, process excellence, merchandising and inventory control, customer retention, etc., Manage team of Unit Managers, Store Managers and operational staff to deliver the overall business objectives, Managing and controlling compliances of the pharmacy business in the region, including liaising with local authorities and creating alliances with local customer bodies, Controls and Audit process for Pilferages at the Stores., Grooming current strength of people for future roles in the organization., Co,ordination with different departments to ensure smooth functioning of stores in day to day operations., Drive new ideas to improve store operations thereby improving sales.Pranali