Florida Account Manager

  • 0 yrs
  • Not Disclosed

Job Description

Role Overview

Qwick Account Managers service a book of business providing an exceptional customer experience triggering repeat orders to increase share of wallet.  Account Managers are accountable for business retention, growth, and securing new business referrals in addition to providing day-to-day support and proactive outreach to increase business engagement.

You’ll be a great fit if you like: 

  • Building relationships with business partners and servicing their day-to-day needs 

  • Being proactive and providing value in order to increase account retention

  • Hunting for new opportunities within your business book

  • Re-engaging inactive businesses

  • Managing your book of business with data driven analysis

  • Being involved in the community and attending networking events to win new business for your market

  • Working with cross functional teams to achieve goals together

  • Exceeding personal and team goals

  • Working in a fast paced start-up environment

  • Working with really smart people on a mission to revolutionize an industry

Requirements and qualifications:

  • 2+ years Account Management or Customer Service experience in a B2B environment 

  • Bachelor’s degree required

  • Technology environment experience preferred

  • Hospitality and or staffing experience a plus

  • Ability to conduct demos/trainings of a tech enabled solution while articulating the value prop and ROI

  • Exceptional customer experience skills

  • Ability to upsell and achieve revenue growth goals

  • Excellent oral, written, listening and presentation skills

  • Highly motivated with the ability to multitask and work on multiple businesses simultaneously

  • Love data and analytics to drive solutions

  • Excellent computer skills, tech savvy, experience using a CRM and other tech tools

  • High level of integrity and commitment to building a successful start up

  • Financial acumen to learn and understand gross margins, pricing and impacts to profitability

  • Can work independently and as a part of a team in a fast-paced, changing environment

  • Based in Florida currently (not open to relocation at this time)

We offer great benefits including competitive pay and benefits, 401(k), unlimited PTO. We are passionate about the work that we do and the culture that we’re building while doing it. Our cultural values are an important part of who we are.