Engineering Manager, Managed Services

This role is an opportunity for a technologist with a passion for Linux and Cloud to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

Engineering Manager

The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As a BootStack Engineering Manager for the BootStack team, you will be responsible for managing the engineers thatoversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.

As an Engineering Manager you will:

Manage a growing engineering team to optimise the quality and velocity of both development and operations

Identify and measure team health indicators

Implement disciplined engineering and operations processes

Represent the BootStack team with respect to stakeholders, customers, and external teams

Ensure proper team focus on priorities, milestones, and deliverables

Work to meet service level agreements with customer deployments around the globe

Deliver quality managed services in a consistent, timely manner

The successful Engineering Manager candidate will have:

Bachelors (or equivalent Degree level) education in a technology field

Proven track record of at least 5 years professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams

Proven experience with OpenStack

Demonstrated strong commitment to testing methodologies and maintainable code quality

Experience with Linux system administration, Ubuntu/Debian a plus

Strong communication and cooperation skills

Experience with agile software development methodologies

Experience working in and managing distributed teams

Technical aptitude for understanding complex distributed systems

Knowledge about common design patterns (interfaces, ...)

Experience with cloud topologies and technologies

Travel to team and company events and customer meetings, roughly 20% or less

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

Learning and Development

Competitive Salary

Recognition Rewards

Priority Pass for travel

Flexible working option


Job Type
Full Time
58 days ago

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