Our customers are at the forefront of some of the most interesting data in the world, using SingleStoreDB to push the boundaries every day. To do this well, they leverage the expertise of our Support Engineering Team, composed of technical subject-matter experts on the frontlines of critical customer issues.
To accurately identify the source and solution of an issue, this team will take the time to learn about the customer’s business and systems while helping to improve their fundamental SingleStoreDB and database operational knowledge. This often requires additional research and time spent on learning new technologies and tools outside SingleStoreDB while also being deeply engaged with multiple departments including development teams, query performance engineering, product management, infrastructure SREs, etc.
Role and Responsibilities
Required Skills and Experience
Company Wide Benefits
SingleStore is one platform for all data, built so you can engage with insight in every moment. Trusted by industry leaders, SingleStore enables enterprises to adapt to change as it happens,
embrace diverse data with ease, and accelerate the pace of innovation. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. Defining the future starts with The Single Database for All Data-Intensive Applications.
Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.
Please note that SingleStore’s COVID-19 vaccination policy requires that team members in the United States be fully vaccinated, including a booster shot with one of the United States FDA-approved vaccine options to meet in person for SingleStore business or to work from one of our U.S. office locations. [It is expected that this will be a requirement for this role]. If an exemption and/or accommodation to our vaccination policy is requested, a member of the Human Resources department will be available to begin the interactive accommodation process.
To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.