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Customer Support Specialist

  • 0 yrs
  • $ Not Disclosed / YEAR

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Job Description

Trolley is the payouts platform for the internet economy. Our vision is to unlock the collective economic opportunity of the internet – for everyone – by building a truly global payouts ecosystem. Through our powerful platform and API, Trolley enables businesses to reach workers from all corners of the world and offer creators, on-demand workers, and suppliers the ability to bring their specialized talents to a global market. Businesses use Trolley to automate and manage payouts, collect recipient tax and banking information, and mitigate fraud and risk. The payouts solution of choice for hundreds of businesses, Trolley has made payouts to over 1.1 million different musicians, artists, makers, vendors, and suppliers around the world.

Trolley is growing quickly and we are hiring for a full time Customer Support Specialist to join our Customer Success team. The chosen candidate will be reporting to the VP of Treasury and Payments. Your main role will be to support our customers when they have questions, through email, live chat, phone, and Slack. We’re looking for a dynamic, highly personable, motivated, and resourceful Customer Support Specialist to join our talented team. Our customers love our platform and service, you can see for yourself here: https://www.capterra.com/p/179294/Payment-Rails/#reviews

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.