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Cohort Learning Program Manager

  • 0 yrs
  • Not Disclosed

Job Description

Overview


TSNE (tsne.org) is working to build to a more just, equitable society of belonging. We do this by providing capacity building services, consulting and training services, and operational support to hundreds of nonprofits, foundations, community-based groups, and others working for social change. We are partners, neighbors, and friends working collaboratively in a broad lane that includes everything from building management services to finance and accounting to human resources. We live by our values as an organization, and are committed to identifying, including, and valuing the unique skills, perspectives and knowledge of each member of our team—and we’re looking for the right people to do this work with us!


 


About our Values:



  • Promoting Social Justice – We support social change and we are not afraid to hold ourselves accountable, insisting on always doing better and leading not just with words, but actions.

  • Increasing Diversity and Inclusivity – We are driven by equity and act with a sense of what’s just and right for the people and organizations with which we work.

  • Valuing Each Individual As a Whole Person – We treat all people with respect and dignity, honoring individual differences and promoting a healthy life/work balance.

  • Achieving Excellence in Service – We truly care about our clients, partners, and community, provide high quality service, and observe, listen, and pay thoughtful attention to the big and little things.

  • Stewarding Our Resources Wisely to Achieve Greatest Impact – We unassumingly and confidently convey our extensive knowledge and expertise gleaned through many years of learning and doing.


About Powering Cultural Futures


While the Program Manager will manage TSNE’s current and future learning cohorts, the Program Manager’s work will focus on leading a new cohort initiative funded by the Barr Foundation, Powering Cultural Futures (https://www.barrfoundation.org/arts-creativity/powering-cultural-futures).


In a society that systematically devalues the culture, experiences, and voices of BIPOC communities, Powering Cultural Futures (PCF) recognizes and honors cultural expression as core to their wellbeing – and, indeed, to our collective wellbeing. These organizations honor creative practices in their communities and support the creation and production of new work; their active engagement with the evolution of BIPOC artforms and aesthetics reaffirms the artistic genius and resilience long ignored or demeaned in American society.


This initiative centers these community-rooted organizations and explores ways that philanthropy can shift power to these actors – placing their needs first, fueling expansion of BIPOC arts via long-term, flexible capital along with technical assistance and network development, and attracting donors to finance these approaches.


The initiative approach embraces research and listening as well as testing, evaluating, and improving ways to provide equitable support for BIPOC arts. Partners bring a spirit of collaboration, curiosity, and experimentation to this work. All will join in co-designing initiative-level strategies, formulating key learning questions, and exploring ways to bolster the ecosystem serving BIPOC artists and arts organizations statewide. The PCF cohort incorporates organizational assessment and training for all 15 organizations as well as facilitated peer learning and support spaces, all of which TSNE will provide.


Responsibilities


The Program Manager, Cohort Learning works in support of TSNE's capacity building efforts and brings a values-based approach to working with partner organizations, funders, consultants, and participants across the variety of TSNE cohort learning programs. Cohort learning is a critical element of TSNE’s consulting and training practice. In the past several years, TSNE has successfully piloted and launched numerous cohorts, including the Diversity, Equity, Inclusion, and Belonging for Consultants Program, the Nonprofit Executive Directors of Color Capacity Support Pilot, the What’s Next leadership succession and executive transition cohort, the Racial Equity Practitioner Dialogue program, and more. TSNE’s cohort programs are the result of deep partnerships between TSNE and a variety of philanthropic partners.


The Program Manager ensures the successful completion and effectiveness of TSNE’s cohort learning programs. This position provides expertise and guidance on overall cohort learning strategy, design, and implementation, as well as communications, logistics, administrative, and evaluative support. The Program Manager will work closely with members of TSNE’s consulting and training team, including organizational development and executive search and transition consultants, program coordinators, the Director of Consulting and Training, and the Chief Program and Impact Officer.


The Program Manager will manage a mixed portfolio of cohort programs, which will evolve over time. This is an 18-month, full-time position with benefits. There is a strong possibility of the position turning into a permanent position after the 18-month period as the cohort program is expanded. This is a hybrid position, with both remote and in-person work based in the Greater Boston area.


Project Management and Administrative Support



  • Ensure fidelity to cohort learning initiative strategy and objectives, and proactively identify the need to adjust plans to ensure responsiveness.

  • Lead on logistics for cohort convenings, including venue identification, scheduling, day-of logistics, registration, notetaking, and event evaluation processes.

  • Lead preparations for, facilitation of, and notetaking during all cohort learning team and planning meetings.

  • Ensure the timely submission of all reports and documentation to funders and other stakeholders.

  • Centrally manage a process for the cohort learning team members (consultants, trainers, facilitators, etc.) to collaboratively develop a learning agenda that benefits organizations and participants in the cohort.

  • Manage the cohort learning budget.

  • Manage the overall cohort learning initiative calendar.

  • Manage and update information and communications within TSNE databases with regard to cohort learning initiatives.


Strategy, Learning, and Development



  • Provide expertise on program development, curriculum design, cohort learning, and group dynamics to help guide the strategic direction of cohort learning programs.

  • Create and maintain spaces for organizations and participants to leverage their own assets and learnings for the benefit of the cohort, and ensure the experiences and expertise of organizations are valued.

  • Identify key questions that surface in cohorts, share analysis across cohort learning team members (consultants, trainers, facilitator, etc.), and collaboratively use these learnings to inform the creation and implementation of a learning agenda that benefits the organizations in the cohort.

  • Develop and disseminate tools, resources, and to advance cohort learning practices.

  • Ensure that high quality, responsive, culturally competent services are delivered.

  • Ensure that cohort-learning initiatives are designed with consistent attention to issues of diversity, equity and inclusion.

  • Serve as a thought partner and work in collaboration with Consulting and Training Team members, as well as with other TSNE staff, to advance the development of cohort learning initiatives and other programs; lift up and share lessons learned.

  • Participate in TSNE-wide projects and initiatives as needed and approved by supervisor.


Partnership and Relationship Management



  • Build and manage trusting and productive relationships with cohort learning stakeholders, both internal and external.

  • Serve as primary liaison and point of contact between and with cohort stakeholders-participants, organizations, consultant team, facilitation team, learning and evaluation consultant, other stakeholders, and foundation staff.

  • Help shape the communication and implementation plan for cohort learning programs with TSNE’s Communications Department.


Complete other tasks and projects related to the position, as needed.


Qualifications


Many folks who are impacted by biased professionalism standards, such as women, LGBTQIA+, BIPOC, and individuals with disabilities, tend to only submit an application if they meet every requirement listed. At TSNE, we are always looking for enthusiastic candidates who are the best fit for the role, both culturally and through experience. If you believe you’d be a good addition to our team, we look forward to your application!


 


You are someone who has at least five years of experience working with community-based nonprofit organizations while managing productive and impactful teams. You are able to foster trust and shared expectations across diverse consultants and other partners. You have demonstrable knowledge of and experience in implementing organizational theory and practices, assessments, group dynamics, curriculum design, and facilitation techniques, especially in a nonprofit context and feel comfortable in engaging intersectional lenses related to equity, racism, and accountability. You have the ability to problem solve and make strategic and programmatic decisions both independently and as a team and have a commitment to participatory management and shared leadership practices.


 


You also believe in and embody our organizational values and the below core competencies:



  • Communication – The ability to effectively exchange ideas, concepts, facts, and data with diverse audiences.

  • High standard of integrity, ethics, and professionalism – The highest standards of integrity, ethical practices and professionalism are demonstrated in all aspects of work, including interactions with others, decision-making, and the development and delivery of work product. The ability to integrate core values, equity, integrity and accountability throughout all organizational practices.

  • Relationship management – The ability to develop and nurture positive, productive relationships with others.

  • Collaboration – The ability to collaborate vertically and horizontally throughout the organization and with others.

  • Technologically and organizationally functional – Computer skills and demonstrates willingness to learn additional, specific platforms. Also understands and follows the policies and procedures applicable to all staff.


And a strong combination of the following qualifications:



  • Soft Skills including exceptional discretion and judgment. Effective verbal and written communication skills with a wide audience. Ability to build productive and successful range of relationships and effectively serve in roles ranging from trusted advisor, teammate, subject matter expert and to coach.

  • Demonstrate cultural awareness and some understanding of fostering an inclusive, culturally sensitive, environment. Willing to ask questions, learn, and constructively share and accept feedback. Must be adaptable to a range of audiences and dynamics.

  • Just do good work by providing high quality work in fast-paced environment. Strong analytical skills are necessary. Must be flexible and able to manage multiple changing priorities and projects, and be organized and detail oriented. Provide excellent customer service by being on-time and accurate.


As well as some “nice-to-haves":



  • Understanding of nonprofit arts organization models, including administrative structures, business models, and capital structures.

  • Knowledge of Massachusetts communities where PCF cohort organizations are located (Ashfield, Aquinnah, Boston, Cambridge, Chelsea, Lawrence, Lowell, New Bedford, and Worcester) preferred but not required

  • Experience working with philanthropic partners.

  • A commitment to and experience working in social justice, racial and economic equity or related field.

  • Knowledge of cohort-based evaluation techniques and metrics.


 


Physical Demands/Work Environment


 


The physical demands described for this position are that of a typical office environment. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Ability to sit and/or for extended periods of time in front of a computer screen is an essential aspect of the position. There may be a need to lift and/or move materials or equipment.


 


Location: Work will be performed between our office located at the NonProfit Center at 89 South Street, Suite 700, Boston, MA 02111 and your home office. This position will periodically be required to be on-site.


Schedule: This position is full-time at 37.5 hours per week and hours are flexible within reason.


 


Regarding COVID-19: TSNE considers the health and safety of our employees of the utmost importance, and due to the ongoing COVID-19 pandemic, and subject to your state and local laws, our policy requires that all employees performing in-person work at a TSNE designated office are fully vaccinated. For the purpose of this policy, fully vaccinated indicates that you have received a single dose of the Janssen vaccine, or both doses of the Moderna or Pfizer vaccine. Certain exemptions may be requested and will be considered by Human Resources.


 


 


Compensation and Benefits


 


Compensation: The starting salary for this position is $85,000.00 and is commensurate with experience.


Benefits: This position is eligible for a full benefits package including:



  • Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and up to 487.5 hours of accrued sick time for benefited staff annually.

  • 80% Employer-paid, $0 deductible Health Insurance through Harvard Pilgrim.

  • Low-cost MetLife Dental and Vision.

  • Flexible Spending Accounts (FSA) for Health and Dependent Care.

  • Employer-paid Life, Long- and Short-Term Disability Insurance.

  • Employer-paid Pension and Employee-paid Tax-Deffered Annuity through TIAA.

  • Up to $1,080.00 annual commuter subsidy.

  • No meetings after noon on Fridays.

  • ...and more!


TSNE envisions a society grounded in the principles of social and economic justice. As such, we strive to achieve excellence through a diverse and inclusive workplace that honors the unique talents and lived experiences of each person. Our vision and values are reflected in all our employment-related decisions, including hiring practices. Accordingly, TSNE actively seeks people who bring diverse backgrounds and perspectives to join us in our work.


 


As an EOE/AA employer, TSNE will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin or ancestry, age, sexual orientation, gender identification, genetic information, veteran or disability status or any other factor prohibited by law.