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Client Account Manager 1

  • 0 yrs
  • Not Disclosed

Job Description

Who is Expro?< b> < p>

Working across the entire well life cycle, we are the well flow optimisation experts. Combining innovative disruptive technology with high quality data across well testing, subsea well access, well intervention and production solutions, delivering a service that’s not just state of the art but highly accurate.< p>

Expro < b> is currently recruiting for a  Client Account Manager 1< b>  to join our Midstream team. < p>

The successful candidate will be required to maximise sales revenue and deliver new profitable business for area of responsibility. Provide front line support to clients and effectively liaise with the Company’s operations teams. Foster relationships with clients to gather accurate and up to date intelligence on their organisation, specific needs, standards and activity schedules to enable appropriate sales strategies to be developed. Measure and report on business development activities. Ensure that the Company’s HSE, Quality and Technical standards are consistently applied, and that optimal service quality is always provided to ensure client satisfaction.< p>

Key Activities and Accountabilities:< b> < p>

  • Identify opportunities for new business and develop appropriate strategies for delivering these in conjunction with the Business Development and Operations teams< li>
  • Foster relationship with clients to ensure that their business and contracting needs are wholly understood< li>
  • Undertake the preparation of tenders carrying out associated commercial evaluations and preparing business cases< li>
  • Collaborate with clients in initiatives for enhancing our performance and improving our margins< li>
  • Act as the source of accurate and up to date intelligence for the client and their contracting strategies and ensure Salesforce database is kept updated.< li>
  • Prepare and maintain accurate and current client account plans and prepare any required monthly reports< li>
  • Ensure the effective flow of information across operations teams and Expro product lines< li>
  • Establish regular liaison with clients and operations teams. Support operations teams in driving improvements and opportunities for increasing revenue< li>
  • Prepare and conduct presentations and seminars to clients to enhance customer understanding and build and develop relationships< li>
  • Focal point for client technical audits ensuring that they are conducted in line with policies and procedure and in a timely manner.< li>
  • Monitor clients aged debt position and take action to expedite the recovery of any outstanding amounts< li>
  • Liaise with internal and external bodies as and when required to ensure all information is circulated as appropriate also client questions and queries are resolved in a timely manner. Liaise with manager on any issues or concerns with the documentation to be processed.< li>
  • Actively adhere to the Code of Conduct and Anti Bribery policies, procedures and processes to ensure the highest ethical standards are maintained and exposure to liability or risk to Expro’s reputation is minimised. Provide leadership in all ethical issues; ensure employees are aware of Expro’s compliance requirements and feel able to report possible violations or conflicts of interest.< li>
  • Actively adhere to and ensure compliance with applicable Quality policies, procedures, processes & systems. Take an active part in quality improvement processes. Act on reported deficiencies and approve deviations from standard procedures as appropriate.< li>
  • Ensure that employees adhere to and comply with all applicable Health, Safety & Environmental (HSE) policies, procedures and processes. Provide leadership in HSE; encourage employees to take responsibility and be accountable for their own and others’ safety and provide an environment where they feel authorized to stop any unsafe job. < li>
  • Ensure that all incidents and non conformances are reported in line with the appropriate procedures and deadlines; ensure that all incidents are investigated and corrective actions raised as required; where appropriate, participates in incident investigations. < li>
  • Supervise, mentor and coach colleague’s as necessary. < li>
  • Other duties as assigned< li>

     Job Knowledge and Qualifications:< b> < p>

  • Hold a Professional Qualification preferably in a Technical area< li>
  • 8+ years’ work experience within Technical or Sales role preferably in line with Midstream business< li>
  • Major account management experience a plus< li>
  • Proficient in Microsoft Office suite and Salesforce.com< li>
  • Valid Driver’s License< li>
  • Ability to travel up to 25% of time within the US< li>

    Excellent Compensation and Benefits:< b> < p>

    Competitive salary, auto allowance, flexible work environment and generous paid time off program.
    Three medical plan options for every budget, including company contribution to a Health Savings Account, dental, vision, flexible spending accounts, 100% company paid life insurance, AD&D, short and long term disability.< p>

    Why Expro?< b> < p>

    It is our people that makes us great. We challenge the status quo and we continually reinvent and reinvigorate our strategy to stay ahead of the market.< p>

    Our core values of People, Performance and Partnerships< b> underpin the essence of Expro.< p>

    The only way to apply for a job at Expro is on our website. For more information around safe recruitment and how we recruit please visit our website at https: www.exprogroup.com careers how we recruit safe recruitment< p>

    To apply for this opportunity please click on the 'Apply' button.< p>

    Equal Opportunity Employer
    < p>

    Find us at the following< p>