AVP , Persistency,Retention , Insurance

  • 10-15 yrs
  • Not Disclosed

Job Description

Responsibilities:, Managing the Retail renewal activities for the organization and generating new and improved opportunities for sales through the same increasing the renewals rates to the next level, Ensuring all metrics are driven to increase the renewal though upsell, engagement with Advisors, building process efficiency , This role would involve cross function working , Sales, Ops, finance and the other key stake holders, Strong on partner engagement , Distribution partner ,distributors, Device long term and short term retention strategies for the organization's products and services to generate new and sustainable business leads, Design strategies to optimize call center activities, explore opportunities for up,sell, cross,sell, support lead generation for the sales team, ensure leads are effectively passed on to respective channel, Support the respective channels sales team in improving sales through effective use of online,tele,marketing platforms to reach prospective clients , Responsible for strategizing, guiding and driving the team in achieving free,look retention numbers, Ensure achievement of renewal,retention targets across assigned channels, monitor progress and take corrective action as required, Manage all complaints that has been lead due to renewals, Ensure compliance to the regulatory guidelines, timely and accurate regulator reportingExecution , Renewals, Takes stock of the P&L across assigned channels, portfolio management of books built by designing cross,sell, up,sell campaigns, drive profitability , Guide the team to maintain and increase retention,renewals, persistency across assigned channels to build stickiness with the customers, Lead & develop the team to achieve sales, retention and efficiency is process building objectives, Mentor, provide operational leadership and technical guidance to the team, thereby developing a strong and competent team , Conduct effective performance appraisals for the team and identify training needs, manage attrition, Ensure availability of backup resources for self and critical team membersRequirements:, Post Graduate , Graduate with 10 years+ experience in leading retentions , renewals in Insurance Industry.