The Autodesk Supervisor guides a dynamic team of technical contact center agents on a day-to-day basis. This role is responsible for providing a high level of support for both the contact center agents and the client, monitoring quality assurance daily, upskill training, and ensuring schedules and attendance are kept organized. This role is critical for ensuring that the agents are consistently motivated, well trained, effectively coached, and has high job performance in a technical environment. This role is a true driver of his/her success and a leader in company culture.
If you love the pursuit of excellence and are inspired by empowering a student-centered culture to ensure Educational at Work’s BOLD values are not only at the core of day-to-day operations, but embraced by the leadership team, we invite you to learn more about Education at Work – Operations, and the value we deliver to our customers and partners. We offer unique opportunities to work on interesting projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work.