Assistant Scheduler Central Business Support Unit (CBSU)

  • 0 yrs
  • $ Not Disclosed / YEAR

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Job Description

Job Description

Care. Compassion. Love. Respect.


The Long-Term Care Division requires staff to provide person-centered care to our residents and families following the Butterfly Model of Care. This will ensure high levels of emotional wellbeing and a better quality of life for those living in our homes. Staff are to have emotional intelligence ability to deliver person-centered care in an authentic way that is meaningful to the resident and their family.


While you won't be providing direct resident care, you will play an integral role in ensuring shifts are covered 



Assistant Scheduler Central Business Support Unit (CBSU)

6 X Contract Full Time  - 13 months

3 x Contract Part Time - 13 months 

3 x Casual - 13 months


Reporting to a Supervisor CBSU you will provide scheduling support to the CBSU Coordinators 



  • You will assist the Coordinators in ensuring all shifts are covered and call-ins completed for our five Regional Long Term Care homes

  • Answer, monitor and act on absence line calls and emails received via centralized mailbox

  • Make calls to staff to fill vacated shifts ensuring adherence to collective bargaining agreements and business rules

  • Document all actions and outcomes and communicate effectively to CBSU Coordinators and Supervisors any unusual occurrences or actions that require further attention

  • Identify and resolve scheduling conflicts as they occur

  • Update schedules reflecting changes as they occur

  • Maintain good relationships with staff and management

  • May occassionally be required to respond to emergency situations outside of scheduled working hours

  • May be asked to perform other duties as assigned


  • High school diploma or equivalent

  • An equivalent combination of education and or experience may be considered

  • Computer proficiency using MS Word, Excel, Outlook and EIM systems

  • Organized, able to prioritize work and make decisions in a fast paced work environment

  • Strong interpersonal skills

  • Positive customer service focus

  • Strong verbal and written communication skills

  • Demonstrated ability to work independently and as an effective team member


Location: In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at 10 Peel Centre Drive.  The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario

Hours of work: Contract Full Time - 35 hours per week

Contract Part Time up to 30 hours per week

Casual opportunites available 

various shifts Monday - Sunday between the hours of 5:00am and 11:30pm, plus every other weekend

Compensation:  Band 2 - $42,591-$53,237 annually, $23.40-29.25 per hour


Our recruitment process will be completed with video conference technology


If this opportunity matches your qualifications and experience, please apply online


As part of the Region’s ongoing commitment to health and safety, there are enhanced Covid-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.


New employees are required to be fully vaccinated against COVID-19 as a condition of employment. Being fully vaccinated is determined as the status of having received the full series of approved vaccines (both doses of a two dose vaccine series, one dose of a single dose vaccine series) and any additional doses required and approved by Health Canada and having satisfied the full post vaccination period required to ensure vaccination efficacy. The Region of Peel reserves the right to request proof of vaccination at any time. Acceptable proof includes an Ontario Ministry of Health COVID-19 vaccine receipt which you can obtain through the Provincial portal, or other government-issued vaccine passport or certification.


The requirement to be fully vaccinated is subject to the Ontario Human Rights Code. If you are not fully vaccinated, a documented medical reason provided by a physician or registered nurse and time period for the medical reason may be accepted.

About Us

The Region of Peel serves more than 1.4 million residents and approximately 173,000 businesses in Brampton, Caledon and Mississauga. We deliver a wide range of resident focused services across the Region.

Our 20-year vision for Peel is “Community for Life.” Our goal is to create a place where everyone enjoys a sense of belonging and has access to the services and opportunities needed to thrive in each stage of their lives. Our 2015-2035 Strategic Plan outlines the work we're focused on to bring this vision to life.

To learn more about the Region of Peel, explore

Additional Information

The Region of Peel is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.


The Region of Peel is committed to providing accommodations throughout the recruitment process, upon request.  If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact  We encourage applications from all qualified individuals; however, only those under consideration will be contacted.


Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.



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