Account Manager , Presales,Business Development , IT Product

  • 7-10 yrs
  • Not Disclosed

Job Description

We are hiring Account Manager , Pre,Sales & Business Development for our client , providing digital product engineering solutions and services for enterprises and ISVs across the globe.Education & Experience Required:, Graduate in engineering, Post graduate in management., Between 7 to 10 years of relevant experience across pre,sales, account management, generating sales and part of delivery team., Strong knowledge on digital skills., Strong knowledge about IT industry, competition and their offerings., Strong client contacts is an added advantage.Principal Responsibilities:, Work effectively with peer groups in sales & marketing, delivery teams and other enabling functions like marketing to drive higher value to add to clients. , Overall responsibility for managing the assigned accounts. Responsible for overall revenues from the accounts as well as gross margins and customer satisfaction., Strong solutioning & proposal skills for winning new business.Customer relationship management (Existing customers):, Grow revenues by identifying opportunities to scale existing projects, develop new solutions for the client, drive productivity improvements and efficiency to enhance gross margins., Build and manage CXO level relationships with client stakeholders., Identify up,sell and cross,sell opportunities from existing accounts., Drive client,specific business planning, forecasting, budgeting, and measurements.New Business Development for the region:, Assist in business development to expand the orginisation's services., Participate in the sales process to scope client needs and consult the client to frame up solution and delivery approach.Delivery management and subject matter expertise:, Responsible for CSAT (Customer Satisfaction Score). , Take proactive resourcing and delivery related decisions along with the delivery head to ensure smooth delivery thereby great customer satisfaction., Monitor risky accounts and proactively take action to achieve success., Launch and manage new customer success improvement initiatives., Ensuring successful project deliveries, audit compliance and checks.