Accenture Manager Customer & Channels

  • 8-12 yrs
  • Not Disclosed

Job Description

Customer & Channels Manager Females PreferredRole Profile Understand and address the needs of sales, marketing, digital and customer service functions of an organization Conduct research on market and customer needs Define value propositions, channel and customer sales and engagement strategy, and operating model Design and deliver differentiated service experiences and related servicing operating model that enables growth, strengthen engagement and increase retention Define overall plan and roadmap for customer experience transformation